Help Library

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    Troubleshooting
    Tray Will Not Turn Upright
    Flex Tray icemakers are available with either a feeler arm or an IR sensor to detect the level of ice in the bin. ... Try This ... Please select your type of icemaker: ... Check the position of the tray. ... Is the ice tray completely up...
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    Troubleshooting
    LG Refrigerator - Ice Maker and Water Dispenser Troubleshooting
    Most issues related to fridge ice or water dispensers can be resolved by following a few troubleshooting steps. ... If you are experiencing problems related to ice, water or your water filter, this guide will provide you detailed trouble...
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    Troubleshooting
    LG Refrigerator - Troubleshooting a Control Panel That WIll Not Respond
    If the control panel on your LG refrigerator is unresponsive, this can be an indicator that the control lock is active, there is inadequate power, or there is a malfunction with the unit. ... Try This ... To unlock the control panel, pre...
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    Troubleshooting
    LG Refrigerator - Common Noises From an LG Refrigerator
    Many common refrigerator noises are due to normal operation of the unit. ... If the fridge noise becomes louder than normal, follow these simple steps to determine the root cause of the problem. ... During normal operation, refrigerators...
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    Operation
    LG Refrigerator - How to Use Smart Diagnosis
    The LG ThinQ® app on your smartphone can be used to perform a Smart Diagnosis of your compatible LG refrigerator and connect you with LG Customer Support should there be any issues. ... Note ... In order to perform Smart Diagnosis, the r...
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    Operation
    LG Refrigerator - Using the ThinQ Features and Settings
    Connecting your LG refrigerator to the ThinQ® app gives you the ability to access and manage various features and settings of the unit from your smartphone. ... Adjusting Temperature ... You can use the ThinQ app to easily adjust the tem...
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