Help Library

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    Troubleshooting
    LG Refrigerator - How to Use Smart Diagnosis
    The LG ThinQ® app on your smartphone can be used to perform a Smart Diagnosis of your compatible LG refrigerator and connect you with LG Customer Support should there be any issues. ... Note ... In order to perform Smart Diagnosis, the r...
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    Operation
    LG Refrigerator - Using the ThinQ Features and Settings
    Connecting your LG refrigerator to the ThinQ® app gives you the ability to access and manage various features and settings of the unit from your smartphone. ... Adjusting Temperature ... You can use the ThinQ app to easily adjust the tem...
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    Repair
    LG Refrigerator - Why is the Water from the Dispenser Not Cold?
    If the water from your dispenser is not cold, this can be a result of water being dispensed frequently, the fridge temperature settings, or how frequently the doors are opened and closed. ... Try This ... The unit has a water reservoir t...
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    Repair
    LG Refrigerator - How To Disassemble and Reassemble The Crisper Drawers
    Crisper drawers feature a different humidity level from the rest of the refrigerator designed to prolong freshness of produce, optimizing the freshness in fruits and vegetables. ... These drawers can be removed for cleaning and easily re...
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    Troubleshooting
    LG Refrigerator - Troubleshooting Ice Maker Noises On My LG Refrigerator
    Many ice maker noises are due to normal operation of the unit. ... However, If the noise becomes louder than normal, follow these simple steps to determine the root cause of the problem. ... Note ... If the noise stops when the doors are...
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    Troubleshooting
    LG Refrigerator - Increasing Ice Storage Capacity
    An additional bin is located in the freezer’s upper drawer on some LMX & LFX models. ... When the ice bin in the door is full ice production stops. ... Remove the in-door ice bin and move the ice into the additional ice bin and ice produ...
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