Help Library

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    Troubleshooting
    LG Styler - Troubleshooting An E4 Error Code
    An E4 error code is displayed when the heater inside the steaming device of the Styler fails to work. ... Causes and Symptoms ... An E4 error message is displayed during machine operation. ... A fabric softener is put in the water dispen...
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    Troubleshooting
    LG Washer - Why is the Rinse Time Increasing
    There is a difference between the amount of bubbles created by front load washer-specific detergent and general use detergent. ... In addition, the detergents dedicated to front load washing machines vary brand-by-brand in the amount of ...
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    Repair
    LG ThinQ - Downloading and Signing In to the LG ThinQ App
    Using the LG ThinQ application, you can remotely control LG products from your smart phone any time anywhere. ... A limitless number of products can be registered per account by signing in with LG ThinQ. ... 5G Wi-Fi connection is not av...
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    Troubleshooting
    LG Washer - Troubleshooting Leaks on A Front Load Washer
    If the rubber gasket is not deformed but water leaks from under the door of your LG washing machine, foreign objects, such as hair, may be stuck between the door and the gasket, causing the leak. ... If the rubber gasket is torn, please ...
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    Troubleshooting
    LG ThinQ - Connecting Your Device to the LG ThinQ App via Wi Fi on an iPhone
    The ThinQ app supports 2.4Ghz Wi-Fi to ensure enhanced connectivity with the product. ... Select a wi-fi router whose name (SSID) does not contain 5G or 5Ghz. ... Check the router name (SSID) and the password when you establish a wi-fi c...
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    Repair
    LG ThinQ - How to Troubleshoot LG ThinQ App Product Connection Issues
    ➔ Readjust and shorten the distance between the router and the product. ... ➔ Check the router password (see the label at the top or bottom of the router). ... ➔ Reset the router (Press and hold for 3 seconds the Reset button at the back...
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