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LG’s Promise to You


Free Second Year Coverage with Registration*


We stand behind the quality of our premium devices. That’s why we offer free second-year
limited warranty coverage on top of the manufacturer’s first-year limited warranty.



Enjoy the same coverage of the first-year manufacturer’s warranty for an additional twelve months.
Once your claim is approved, you'll receive your replacement phone within two business days after your original device shipment date. Shipping both ways is covered by LG.
Enjoy the same coverage of the first-year manufacturer’s warranty for an additional twelve months.

Once your claim is approved, you'll receive your replacement phone within two business days after your original device shipment date. Shipping both ways is covered by LG.



*No deductibles, no premiums, no shipping charges. Replacement device will be in new or refurbished condition. Terms and conditions apply. Registration required.

Qualifying Phones in LG’s Second Year Promise


How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.




How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.

How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.

How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.




How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.

How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.

Make a Claim


If you are in the second year of ownership and registered your premium device, you can begin the process.


Start Your Claim

How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.

Make a Claim


If you are in the second year of ownership and registered your premium device, you can begin the process.


Start Your Claim



How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.




How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.

How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.

How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.




How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.

How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.

Make a Claim


If you are in the second year of ownership and registered your premium device, you can begin the process.


Start Your Claim

How to Sign Up


Just register your device within 90 days of purchase.


Register Your Device

Learn more about our manufacturer's warranty coverage for your first 12 months of ownership.

Make a Claim


If you are in the second year of ownership and registered your premium device, you can begin the process.


Start Your Claim

Click here to view the full program terms and conditions.

The LG Second Year Promise program (“Promise Program”) is open to residents of the US only and claims will only be accepted within the US including Alaska, Hawaii, U.S. Territories who make a purchase of a new LG G6, G6+, V30, V30+, V30 ThinQ, V30+ ThinQ, V30S ThinQ, V35 ThinQ or G7 ThinQ device ("Qualifying Products") via any carrier or authorized retailer as outlined in the full Terms & Conditions. Void outside the U.S., and wherever else prohibited by law or regulation. To be eligible for the LG Second Year Promise program you must register your Qualifying Product by visiting www.LGPromise.com. To participate in the Promise Program customers must enroll their Qualifying Product within 90 days of purchase unless the Qualifying Product is an LG G6 device purchased before June 15, 2017 in which case the customer must enroll within 12 months from purchase date, as evidenced by supporting documentation of proof of purchase. All registrations must be submitted via www.LGPromise.com. If you registered your device through the “Register a Product” link on LG.com you will be automatically enrolled in the LG Second Year Promise Program, LG’s complimentary second year limited warranty program. To learn more about this program visit www.LGPromise.com. Promise Program offer is non-transferable and extends to the original purchaser only.

Upon enrollment in the Promise Program and subject to these terms and conditions, your LG device will be eligible for an additional one (1) year of coverage under the manufacturer’s limited warranty, which is incorporated herein by this reference. LG’s limited warranty statement can be found in your relevant device user guide and online at www.LG.com/support. Upon successful claim registration, customers will receive a replacement device within two business days from when the original device is confirmed as shipped. Sponsor may choose at its option to use functionally equivalent re-conditioned, refurbished or new units or parts of any units. This Promise Program extends, upon enrollment, your original manufacturer’s limited warranty. It does not provide additional or supplemental coverage or services. Please see your User Guide for complete warranty information. Customers who have registered for the Promise Program may claim for the replacement and must surrender their defective device in accordance with the Promise Program rules.

Sponsor is not responsible for lost, late, or incomplete registrations. Sponsor: LG Electronics Mobile USA Inc., 1000 Sylvan Ave, Englewood Cliffs, NJ 07632.