Cooktop, oven, and burner temperature issues may be resolved without a technician. If you see any error on the display screen, please visit our Error Codes - Cooktop and Range page to resolve the error.
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Stops glowing at various times.
If the element stops glowing at various times depending on the setting, this is a normal operation. Each power level setting has a different heating time.
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The power level setting of the cooktop element consists of 25 various selections.
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Each power level setting has a different heating time. If the display shows LO, the element will heat less.
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Double check the setting to be sure that it is set appropriately for the type of cooking intended to be done.
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Hot surface indicator.
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If the HS(Hot Surface) indicator is lit after the cook top has been turned OFF, this is normal.
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The HS indicates the surface of the cook top is hot, serving as a reminder not to touch the cook top surface.
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The HS indicator should remain ON until the surface has cooled down to approximately 150℉.
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It is normal for the surface elements to cycle on and off during cooking, even on higher settings.
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This will happen more frequently if cooking on a lower temperature setting.
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Sanmi is a Home Appliance expert and author of this help library article. Please leave him feedback below about the page.
