Cooktop, oven, and burner temperature issues may be resolved without a technician. If you see any error on the display screen, please visit our Error Codes - Cooktop and Range page to resolve the error.
Stops glowing at various times.
If the element stops glowing at various times depending on the setting, this is a normal operation. Each power level setting has a different heating time.
The power level setting of the cooktop element consists of 25 various selections.
Each power level setting has a different heating time. If the display shows LO, the element will heat less.
Double check the setting to be sure that it is set appropriately for the type of cooking intended to be done.
Hot surface indicator.
If the HS(Hot Surface) indicator is lit after the cook top has been turned OFF, this is normal.
The HS indicates the surface of the cook top is hot, serving as a reminder not to touch the cook top surface.
The HS indicator should remain ON until the surface has cooled down to approximately 150℉.
It is normal for the surface elements to cycle on and off during cooking, even on higher settings.
This will happen more frequently if cooking on a lower temperature setting.
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