Track a Ship-In Warranty Claim

Use LG's tracking system to check the status of a ship-in warranty repair claim. To check status of On-Site Warranty Service appointments, call us toll free at (800) 243-0000.

* Required Fields

Enter a Return Authorization Number and Phone Number.

LG Customer Service Promise

LG is committed to giving our customers a premier service experience by...

Providing the Best Service

LG Customer Service Representatives are competent professionals with product knowledge expertise to assist customers with all technical support and service issues.

Showing Kindness & Respect

LG Customer Service Representatives will take care to put the customer first by providing the utmost courtesy, empathy, and respect in all interactions with our customers.

Fixing It Right the First Time

LG Customer Service Representatives respond with accurate information to provide fair solutions to all customer issues on the first interaction. We take ownership, set accurate expectations, and follow through on all commitments so we never disappoint our Customers.

LIVE CHAT

Chat Online with a Support Representative. (Weekdays 8am-8pm CST)

EMAIL

Send a message to LG Customer Service & Support

PHONE

Call a LG Support Representative
800-243-0000

LG MOBILE FORUM

Discuss anything and everything related to LG mobile phones.

Learn More

PHONE SOFTWARE UPDATE

Find important software updates and downloads to help keep your LG mobile phone working optimally.

Learn More
close