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Terms & Conditions
- 1. This “Raya Double Joy Promotion” is sponsored by LG Electronics (M) Sdn Bhd 200001003055 (505660-U) (AJL932279) (“LGE”) subject to the Terms & Condition herein.
- 2. “Raya Double Joy Promotion” (“Promotion”) starts from 4 Apr 2023 – 4 Jun 2023 [23.59PM] (Promotion Period).
- 3. Redemption is only valid for purchase of any participating models (“Eligible Products”) listed below made during Promotion Period.
Eligible Products
Eligible Gift
OLED77A2PSA.ATS
*FREE TNG CREDIT RM 2000
One (1) unit of LG XBOOM 360 Omnidirectional Sound Portable Wireless Bluetooth Speaker RP4 (RP4BE.DMYSLLK)
*Limited to 99 unit only
OLED77G2PSA.ATS
*FREE TNG CREDIT RM 2000
OLED65G2PSA.ATS
*FREE TNG CREDIT RM 800
OLED83C2PSA.ATS
*FREE TNG CREDIT RM 2000
OLED77C2PSA.ATS
*FREE TNG CREDIT RM 1500
OLED65C2PSA.ATS
*FREE TNG CREDIT RM 600
OLED55C2PSA.ATS
*FREE TNG CREDIT RM 550
*Note:-
- a) Kindly refer to the following terms and conditions on the additional Eligible Gifts of Touch n Go e-Wallet Credit that may be applicable for selected Eligible Products herein strictly applicable for purchase of Eligible Products during this Promotion Period only and subject to further terms and conditions given below:-
* https://www.lg.com/my/promotions/raya-jimat-raya-ceria-2023 [TnG Credit is only applicable for purchase made during : 1 Mar 2023 – 4 June 2023]
* https://www.lg.com/my/promotions/raya-jimat-raya-ceria-2023-terms
* https://www.lg.com/my/promotions/lg-raya-oled-promotion [TnG Credit is only applicable for purchase made during : 20 Feb 2023 – 30 Apr 2023]
* https://www.lg.com/my/promotions/lg-raya-oled-promotion-terms
- b) LG XBOOM 360 will not be applicable if Customer purchase Eligible Products before this Raya Double Joy Promotion period 4 Apr 2023 - 4 June 2023.
- a) Kindly refer to the following terms and conditions on the additional Eligible Gifts of Touch n Go e-Wallet Credit that may be applicable for selected Eligible Products herein strictly applicable for purchase of Eligible Products during this Promotion Period only and subject to further terms and conditions given below:-
- 4. Eligible Participants : This Promotion is open to legal residents of Malaysia above the age of 18 years whose name appears on the official receipt of purchase of an Eligible Product(s) from any Participating Retailer(s) during the Promotion Period and whose name appears on the duly completed, signed and submitted Redemption Form together with a duplicate copy of the Product Receipt in accordance with the instruction hereto, except the employees and their immediate families of LGE, participating LGE authorized retailers and partner agencies. For the avoidance of doubt, the event is open to individuals only. Cooperate or other entities or groups are not eligible to participate. LGE reserves the right to verify an individual eligibility to entrants.
- 5. The Promotion shall be void where restricted or prohibited by law.
- 6. All eligible entries must be submitted via https://www.lg.com/my/promotions within the due date of 2 July 2023 [23.59PM] from the Promotion Period. All other entries received after 2 July 2023 [23.59PM] will be considered null and void.
- 7. Eligible Participants are not allowed to make any changes once they have selected their preferred merchants in the online redemption submission.
- 8. LGE collects personal data in order to conduct this promotion and entry is conditional on providing this personal data. During the Promotion Period, LGE or its appointed agencies and/or relevant third party merchant may collect customers information including personal information in the form of, among others, survey forms, redemption of Gift Card(s) forms, interviews, audio recordings, visual recordings and photographs (whether on our own or by appointed service provided) taken during the Promotion. By participating in the Promotion, you agree to the collection, use, disclosure and processing of your personal information by LG Electronics (M) Sdn Bhd (“LGE”), its affiliates, third party, business partners and/or service providers in order to conduct the Promotion, and in accordance with the LGE Privacy Policy at LGE will also use and handle personal data as set out in its Privacy Policy, which can be viewed https://www.lg.com/my/privacy. A request to access, update or correct any private information should be directed to LGE.
- 9. Participating retailers: LGE authorized retailers in East and West Malaysia only.
- 10. Redemption of Eligible Gift is based on a first-come, first-serve basis and while stocks last. Delivery of the Eligible Gift will be made available from July 2023 onwards.
- 11. Eligible entries: All forms will only be deemed eligible when the participant details are complete on the form. Participants must ensure that the details provided in the form are true, accurate, current and complete with the original purchase receipt. LGE will not entertain any requests by Participants to amend any errors made by Participants in the form submitted to us.
- 12. LGE reserves the right to reject any incomplete forms and/or forms contain wrong particulars without prior notice to participants. The appointed fulfilment agency shall notify customer via Email once verification process is completed. The validation process will take up to 60 days from date of the email and Participants are advised to provide valid and complete personal information especially contact number and e-mail address, in the event any further information needed in redemption process. LGE will verify the eligibility and deliver Eligible Gift based on the shipping details filled in by Customer via the online purchase platform and subject to confirmation by LGE.
- 13. LGE accepts no responsibility for any inaccurate name or postal address information provided by the participants which in resulted of the Eligible Gifts not being received in accordance with these terms and conditions. The Eligible Gifts will only be sent two times to the qualifying customer and if the qualifying customers do not accept it and the eligible gift will be forfeited. The Eligible Gifts will not be replaced in the event that it is lost, damage and stolen after it has been posted out by LGE. Self-collection on the purchased dealers or warehouse and delivery to promoter are not allowed.
- 14. Participants are advised not to change the contact number filled in the submission form before the Touch ‘n Go eWallet Credit is credited to their account. If participant change the contact number given in the submission form which result the eWallet credit credited to other participant, LGE reserves to right to reject the appeal and to reimburse the eWallet credit to the said participant.
- 15. LGE reserves the right to reject any incomplete forms without prior notice to participants. The eligible gift(s) of Touch ‘n Go eWallet Credit shall be made via “direct credit” into customer’s Touch ‘n Go eWallet account. The validation process will take up to 60 days or more from date of the email and Participants are advised to provide valid and complete personal information especially contact number and e-mail address, in the event any further information needed regarding their Touch ‘n Go eWallet account.
- 16. Eligible participants are not allowed to edit or revise the details provided in the redemption form once online form submitted.
- 17. In any case if a customer purchase and returns any of the Eligible Products purchased within the promotion period, Eligible Gift must also be returned to LGEML.
- 18. Customers could keep track on their submission and eligible gift(s) status and details from LGE rewards self-tracking site: https://lgrewards.lgecrm.com.my/lgrewards/tracker
- 19. LGE reserves the right to exchange any rewards with other reward(s) or products of similar value without prior notice.
- 20. LGE will not assume any responsibility or liability for the Touch ‘n Go eWallet Credit. LGE expressly excludes and disclaims any representations, warranties or endorsement, implied or express, written or oral, of the gift offered under this Promotion, including but not limited to any warranty of quality, merchantability, fitness for a particular purpose, health and safety. The Touch ‘n Go eWallet Credit is offered solely by the merchant under such Terms and Conditions as may be determined by the merchant. Any dispute arising from or in connection with the gift offered by the merchant shall be resolved by the users directly with the merchant.
- 21. The eligible gifts will not be replaced in the event that it is lost, damage and stolen after it has been posted out by LGE. Self-collection on the purchased dealers or warehouse and delivery to promoter are not allowed. LGE reserves the right to exchange any rewards with other reward(s) or products of similar value without prior notice
- 22. LGE reserves the right to change any condition on the promotion or products without prior notice.
- 23. The Eligible Gift(s) is not transferable or exchangeable and cannot be taken as cash. The Eligible Gift(s) must be taken as offered and cannot be varied.
- 24. All entries must be attached with original purchase receipt and provide the valid serial number of the product in the redemption form.
- 25. LGE reserves the right to reject any Eligible Participants if LGE suspects in its sole discretion that the purchase of Eligible Product is to be fraudulent in any way or otherwise.
- 26. Photocopies of redemption form are not allowed and all the redemption must submit through the online portal only.
- 27. In case of any dispute, LGE reserves the right to make the final decision. LGE’s decision is final and binding no further correspondences or appeal will be entertained.
- 28. Proof of mailing, faxing or delivering (in any manner) other than online submission of the redemption form to LG Electronics (M) Sdn Bhd does not represent proof that LGE has received such items.
- 29. You have fully and unconditionally agree to be bound by all rules, terms and condition of this Promotion and agree to keep harmless to the organizers from any claims, losses, liability and damage, loss, accident to person or property or from the respective your breach of the rules, terms and condition of this Promotion or your infringement of any law, regulation and / or policies.
- 30. By participating in this Promotion, each consumer agrees to release and hold LGE and its employee, officers, directors, shareholders, agents ,representatives, parents companies, affiliate ,subsidiaries, licenses, advertising, promotion and fulfillment agencies , and legal advisor , harmless from any and all losses , damages, rights claims and actions of any kind in connection with the Promotion or resulting from acceptance, possession , use or misuse of the Eligible Gift or from any gift-related activity, including without limitation, personal injury ,death and property damage, and claims based on publicity rights, defamation , or invasion of privacy.
- 31. All pictures and /or images of the Eligible Product(s) and the Eligible Gift found in any advertising and marketing material are for illustration purposes only and may be different from the actual products.
- 32. The Terms and Condition stated herein shall be governed by and interpreted in accordance with Malaysian Laws and the parties submit to the exclusive jurisdiction of the Malaysian Courts.
- IMPORTANT: Other terms and condition apply. Please visit https://www.lg.com/my/promotions for LGE’s Promotion Terms and Conditions. If you do not agree with any of these terms and condition for any reason, please do not participate in the Promotional Activity and do not submit any entry.