We regret the trouble you have experienced with this air conditioner. The connection of a new power cord would require access to the interior of the cabinet. As we are not service technicians, it will not be possible to assist with the replacement of such a component. We can, however, assist in locating a technician who can help in this matter. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2017-03-27