To properly experience our website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE9 or greater).

The website utilizes responsive design to provide convenient experience that conforms to your devices screen size. In order to get the best possible experience our LG.COM website please follow below instructions.

If you’re using Internet Explorer 8 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE9 or greater).

If you’re using Internet Explorer 9 and higher, turn off your Internet Explorer browser’s “Compatibility View settings” by following steps below:

  • Right click at the top of your browser and make sure the “Menu Bar” option is selected
  • Select “Tools” from the menu bar and then select “Compatibility View settings”
  • In the pop-up menu uncheck all three boxes and click “Close”
  • Your browser window will automatically refresh and you’ll be ready to go
Skip to Contents Skip to Accessibility Help


Key Features

  • 7,000 BTU Cooling/3,850 BTU Heating
  • Cooling EER (BTU/Watts) 9.7
  • Seasonal Heating & Cooling
  • Multiple Cooling/Heating Speeds

What People Are Saying

Rated 2 out of 5 by from Doesn't cool very well We have had our a/c unit now for a little over a year
Date published: 2017-09-22
Rated 1 out of 5 by from Does not produce hot air Heater is a awful. There is no hot air, had heater turned up to 86 degrees and was just luke warm air. Do Not Buy This product.
Date published: 2014-11-16
Rated 1 out of 5 by from DO NOT BUY So I bought this new window unit in the summer for a basement space sized for this units rating. It cooled as advertised. So now the weather has turned cold. Trying to use the heat feature, it just blows like a fan. Cool air. I set the unit to maintain a balmy 60 degrees. If I never readjusted that setting it would take until March to get that warm. If I'm going to have heat in my basement this winter I will have to go get a space heater as this unit is impotent.
Date published: 2014-11-13
Rated 5 out of 5 by from This product was just what I needed Back in August we decided that my Quilting was taking over the house! So converted our double garage into my Quilting Studio & the AC/HEAT was just what fairy ordered...Very satisfied with my remote control & every having the right the temperature at hand:)
Date published: 2014-10-08
Rated 4 out of 5 by from Not Right 4 Me This LG A/C has a lean look, is very quiet, and cools & heats up a very large area. However, the setting tabs on the lower right are very hard to see. Instead of the usual 1,2,3... for settings, it has TEMP w/an up-down "fan" feature. For A/C, I push the down arrow until it gets to the lowest number 60. For heat, I click the up arrow until it gets to the highest number 86. It takes about 15 minutes to figure out if I need to click some more. Worst of all, I've got pet mice who are constantly crawling in an out of the wide slats over the setting tabs.
Date published: 2014-10-02
Rated 5 out of 5 by from This product has great features. In addition to remote control, heat strip, energy saver functions, this product now has a "Clean Filter" light that alerts you when the filter needs cleaning. After cleaning you simply push the Reset Filter Cleaning button. This is a great improvement. The air conditioner cools quickly and maintains the temperature you set. Haven't used the heat strip yet this season but a previous model worked well and am expecting the same of this one. Easy installation.
Date published: 2014-09-13
Rated 5 out of 5 by from Love this LG window AC unit! This LG window HVAC unit is wonderful. Love the remote and the features. It is quiet and efficient.
Date published: 2014-08-19
  • y_2018, m_12, d_14, h_20
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.9
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_7
  • loc_en_US, sid_MD05096400, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_lg
  • bvseo_sdk, java_sdk, bvseo-
  • CLOUD, getReviews, 5ms


Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Power Outtage

I purchased a LW7014HR. If there is a power outtage for a minute will the unit come back up in the mode it was last running and control temp.? If not does LG have a unit that does? In Energy Saving Mode does the fan come on every three minutes continuously for both heat and cool modes? This unit is for a cabin and it's located hundreds of miles away. I cant easily go there every time a storm causes a power outage. I am trying to control mold from growing so its mostly for de-humidification control. the existing hole is 16" high by 30" wide. I am trying to determine if this model will work for me or return it.
Asked by: Webster
According to page 17 of the owner’s manual, the AUTO RESTART is designed to allow the unit to run according to its previous settings, in the event of a power failure. This air conditioner is also designed for use in a WINDOW installation. We cannot guarantee proper operation in a Thru-the-Wall installation.
Answered by: NeilE
Date published: 2014-11-21

will this product work all year during all temperatures?

I'm curious if the outside temp needs to be above freezing for the heater to work. Also will the unit automatically shut-off once the desired temperature is reached?
Asked by: robL
Don't expect this unit to keep a space warm. I am learning that the hard way now.
Answered by: thewendysgirl
Date published: 2015-02-14

what is the difference between the LW7012HR AND LW7014HR?

Asked by: sammyjack
The window unit come with everything needed to ensure a seal b/t window & unit. The wall unit is design to be framed in the wall. Hope this helps:)
Answered by: Triciann1953
Date published: 2015-03-17

through wall installation

Can this model be used for a through the wall installation, and if so what size box would I need. If not is there a similar size model that can be?
Asked by: nickname4321
Yes, it can be installed through the wall. No box is necessary.
Answered by: SanJ
Date published: 2014-09-15

Is there a screen for the back of this product?

I installed a Model LW7014HR air conditioner/heater today and it appears a screen goes on the back to keep insects out but my purchase did not contain this screen. How do i get one?
Asked by: MrKip
We appreciate your interest in this air conditioner unit. Such a screen can be used with this model, as long as the air flow is not obstructed. The manufacturer does not produce such screens for this model. As such, no recommendations are currently available for this accessory.
Answered by: NeilE
Date published: 2015-05-27

How wide of a window opening is required to install this product?

Asked by: Nickname2
The AC measures 18 1/2" wide and 14" tall. Then it has the slide outs on both sides. I have one of them slid out 7" but I think you might get it out to 7 1/2 to 8" . With the unit being 18 1/2" I don't know if you could push the slide out all the way flush with the unit if your windows small. I believe if you need that answered, customer service might be able to answer that. Good luck.
Answered by: Dee1
Date published: 2015-06-30

Is the heating unit a heat pump or electric strip.

Asked by: regbmhuifkfits

What are the minimum window width and height? Why don't you list these in the product specs? The unit's width is useful but misleading.

Asked by: BunnyCloud
  • y_2018, m_12, d_14, h_20CST
  • bvseo_bulk, prod_bvqa, vn_bulk_2.0.9
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_8
  • loc_en_US, sid_MD05096400, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_lg
  • bvseo_sdk, java_sdk, bvseo-
  • CLOUD, getContent, 4ms