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Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Where do I get the CD softwear that came with the unit?

I lost the original CD that came with the unit, how do I get a repalcement CD?
Asked by: Anonymous
We regret the difficulty you have experienced with this drive. The majority of our drives are designed as Plug and Play devices. As such, once the drive has been installed in the computer, allow your Operating System to provide the drivers required to run the unit. We do not carry any replacement software installation discs. If you no longer have the disc, then the software, if desired, will have to be obtained from a 3rd party vendor.
Answered by: NeilE
Date published: 2013-10-22

where do i get the driver for mac?

Asked by: Anonymous
Our offices, in the United States, do not have product information for Germany. In order to obtain such information, it is recommended to check our subsidiary’s website, at For US products, any drivers are provided by the operating system of the computer.
Answered by: NeilE
Date published: 2013-10-22

how do i hook this up and will it play dvd?

Asked by: Anonymous
Make sure you have a personal computer with one or two open USB ports before connecting the drive to your computer. Power for all other devices should be turn off before attaching the cables. Connect the USB 2.0 (Y type) cable to the drive. Connect the other end of the USB 2.0 cable to your computer. The drive may get its power from the PC USB power. All systems may not meet USB power requirements and full performance may not be achieved. In this case, connect to the USB power cable. When the computer is ready, confirm that the drive is detected. And then, insert the supplied software CD into the drive and install the software. This drive does have the capability of playing a DVD, and will, as long as the computer has the software with which to process the DVD data.
Answered by: NeilE
Date published: 2013-10-22

I bought this product assuming it had a hard drive. Can you not save data to this product?

Asked by: Anonymous
Thank you for your question. Slim External DVD Re-writer The LG Super-Multi GP08NU40 DVD Rewriter goes outside the conventional box with clean and fuent lines resulting in an elegant union of form and function. Simply plug via USB and burn CDs at 4x and DVD±Rs at 8x speeds. This unit does not have a hard drive.
Answered by: Stan
Date published: 2013-10-22

where do get the drivers?

My OS is windows 7.
Asked by: Jay
Thank you for your question. This unit is a plug-and-play device and it should work. If it does not, . please go to Follow the steps on the screen to update your drivers on your unit. There is a chance that your unit will work after that. If you are in warranty, please call one of our product specialists at 1-800-243-0000.
Answered by: Stan
Date published: 2013-10-22
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