A. Right to Access
As a California resident, you may, subject to verification procedures, request details from us about the information we have collected from and about you over the past 12 months, including:
- • The categories of personal information we have collected about you, including Basic Identifiers, Protected Characteristics, Commercial Information and Records, Internet and Other Network Activity, Geolocation Data, Professional and Employment Information, Education Information, and Inferences about Trends and Preferences, as well as any other information you may choose to send us;
- • The categories of sources from which the personal information was collected;
- • The business or commercial purpose(s) for our collection or sale of your personal information;
- • The categories of third parties with whom we have shared your personal information;
- • The specific pieces of personal information we have collected about you; and
- • The categories of personal information we sell or disclose for a business purpose.
If you wish to request such access to your personal information, please contact us at CAPrivacy@lge.com (1-833-660-0245).
B. Right to Delete
As a California resident, you may, subject to verification procedures, request that we delete any personal information we have collected about you subject to a number of exceptions, including, but not limited to, if the information is necessary for us or our service provider to:
- • Complete your transaction;
- • Provide you a good or service;
- • Perform a contract between us and you;
- • Protect your security and prosecute those responsible for breaching it;
- • Fix our system in the case of a bug;
- • Protect the free speech rights of your or other users;
- • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.);
- • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interests that adheres to all other applicable ethics and privacy laws;
- • Comply with a legal obligation; or
- • Make other internal and lawful uses of the information that are compatible with the context in which you provided it.
If you wish to request such access to your personal information, please contact us at CAPrivacy@lge.com (1-833-660-0245). You may also delete certain data on your own, for example, by removing data from your online account or deleting comments, reviews, or other postings you have made.
C. Timing and Format of our Response to Access or Deletion Requests
We endeavor to respond to a verifiable request for access or deletion within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
D. Do Not Sell My Personal Information (Right to “Opt-Out”)
As a California resident, you have the right to “opt out,” or to direct us to stop selling or otherwise sharing your personal information with third parties in exchange for monetary or other valuable consideration.
When you opt-out, LGE will cause third-party providers to cease any sale of the personal information they receive from us. Opting out will stop us from selling or sharing your personal information for valuable consideration until you opt back in. If you opt-out, you may still continue to see advertisements that are contextual or not driven by individual device or user data. Opting out will still allow you to access and use features on the Sites.
E. Verification Procedures
When you submit a request to access or delete your information, we will need to verify your identity before addressing and fulfilling your request. We will do so in accordance with applicable law.
F. Freedom from Discrimination
As a California resident, you may appoint an authorized agent to exercise your rights on your behalf. In order for us to honor a request made by your agent, you must submit proof of your written authorization of the agent.
G. Freedom from Discrimination
You have a right not to receive discriminatory treatment by LGE for exercising your California privacy rights.
H. Sharing for Direct Marketing Purposes (“Shine the Light”)
California law permits users in California to request certain details about how their “personal information” (as defined in California Civil Code Section 1798.83) is shared with third parties for direct marketing purposes. We may share certain “personal information” about you with third parties for those third parties’ direct marketing purposes. California users may, under certain circumstances, request and obtain certain information regarding our disclosure, if any, of personal information to third parties for their direct marketing purposes. If applicable, you may obtain the categories of personal information shared and the names and addresses of all third parties that received personal information for their direct marketing purposes during the immediately prior calendar year (e.g. requests made in 2019 will receive information about 2018 sharing activities).
To make such a request, please provide sufficient information for us to determine whether this applies to you, attest to the fact that you are a California resident, and provide a current California address for our response. You may make this request by contacting us at CAPrivacy@lge.com:
Please note that we are only required to respond to one request per California resident each year.