The stainless door cover is held snug by 4 stays. One stay has failed and allows the metal to bow and catch on the black edge of the body. It creates a loud snap on open and close. Can you suggest a way to affect a repair? I suspect I could infuse some supper glue but feel it would be necessary to remove the door to insure a firm glue seal. Can the door be removed and if so, how?
We regret the trouble you have experienced with this microwave oven and its door. The removal and re-installation of the door to such a device can be hazardous. As such, it is not recommended to be done, except by a qualified technician. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.
Date published: 2014-07-15