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LG WM3488HW Customer Reviews

2.3 cu.ft. Compact All-In-One Washer/Dryer
Rated 1 out of 5 by from I wanted to like this machine. I've had this laundry machine for three and a half years, and despite the care with which I've treated it, it's been a huge disappointment. This washer-dryer combo is incredibly loud and takes several hours to wash small loads of laundry. It doesn't remove pet hair from clothing at all, and it stopped drying properly within six months of installation (this is thanks to the massive amounts of wet lint that accumulate in the guts of the machine). I also have to use the timed dry setting exclusively because any other dry setting prompts the machine to stop running after only a few minutes. I've tried using the app to help diagnose the issues I've experienced, but this too hasn't worked (I don't recall why just now). In the time I've had this washer-dryer, I've spent a lot to have it repaired. Six months after I began using the machine, bits of the door boot began crumbling. Within a year and a half of initial use, a water inlet valve failed. Within just over two years, the drain pump stopped working. And now, a year since I had the original drain pump replaced, this part has failed again. I was told by an appliance repair mechanic that the drain pumps LG uses are prone to failure, but I didn't expect to have to replace the part twice within three and a half years. I'm not in the position to pay hundreds to have this repaired again, so I'm going to order a new drain pump and replace it myself this time. LG makes it difficult to access the machine's innards, but several repair technicians' YouTube videos have given me the confidence I need to DIY this repair. I really wanted to like this, but it's been a source of stress. At the best of times, I've been able to come up with workarounds to make up for this machine's many shortcomings; at its worst, the machine has left me with soaking wet clothes and a washer that wont drain. I do not recommend this laundry machine.
Date published: 2022-09-23
Rated 5 out of 5 by from Great for small space This all in one washing machine is perfect for a small condo or townhouse. I’m not allowed to vent a dryer this machine is ventless so it was perfect for my townhouse.
Date published: 2022-08-15
Rated 3 out of 5 by from Hoping for the best After having the unit for just a year, my clothes were not drying. I had to pay for repair service and a new pump and the clothes still didn’t dry. Repair service came back and was able to remove a lot of wet lint that was clogging the heat vent. Worked about two weeks and seems like like lint is clogging that vent again. I am really disappointed as I installed cabinets and a counter top based on that unit. I do not have room for side by side units, and now would have to remove everything for a stackable.
Date published: 2022-07-24
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