Discontinued
LMXC23796D

23 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Counter-Depth Refrigerator

  • 23 cu. ft. Capacity
  • InstaView™ Door-in-Door®
  • PrintProof™ Finish
  • SmartThinQ® Technology
  • ColdSaver™ Panel
  • Counter-Depth
23 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Counter-Depth Refrigerator
*LG received the highest score with French door refrigerator in the J.D. Power 2017 and 2019 Kitchen Appliance Satisfaction Studies of customers’ satisfaction with their home appliance. Visit jdpower.com/awards.

Qualifications

SUMMARY

    • Door Type
    • French 4-Door
    • InstaView™ Door-in-Door®
    • Yes
    • SmartThinQ®
    • Yes
    • wi-fi Enabled
    • Yes
    • Total Capacity
    • 22.5
    • Ice & Water Dispenser
    • Yes
    • ENERGY STAR® Qualified
    • Yes
    • Counter Depth (in.)
    • Yes
    • SmartDiagnosis™
    • Yes

CAPACITY

    • Refrigerator
    • 13.30 cu. ft.
    • Freezer
    • 6.40 cu. ft.
    • Total
    • 22.5 cu. ft.
    • CustomChill® Drawer
    • 2.80 cu. ft.

FEATURES

    • Smart Cooling Plus System
    • Yes
    • Multi Air Flow Cooling
    • Yes
    • Temperature Sensors
    • 8
    • Fresh Air Filter
    • Yes, Air Filter LT120F
    • Water Filtration System
    • Filter LT1000P
    • Dual Evaporator
    • Yes
    • Ice & Water Dispenser
    • Yes
    • Dispenser Type
    • Integrated Tall Ice & Water Dispenser®
    • Ice System
    • Slim SpacePlus®
    • Linear Compressor
    • Yes
    • Display Type
    • Smooth Touch Control (White LED)
    • Daily Ice Production
    • 3.5 lbs / 3.8 (IcePlus™)
    • Ice Storage Capacity
    • 3.0 lbs
    • Door-In-Door® with ColdSaver™ Panel
    • Yes (w/ Glass Panel)
    • ENERGY STAR® Qualified
    • Yes (697 kWh/Year)

CONVENIENCE

    • Temperature Controls
    • Electronic/Digital
    • Door Alarm
    • Yes
    • LoDecibel™ Quiet Operation
    • Yes
    • SmartDiagnosis™
    • Yes
    • Auto Closing Door Hinge
    • Yes
    • Child Lock
    • Yes

REFRIGERATOR

    • Folding Shelf
    • Yes
    • No. of Shelves
    • 4 Split (3 Fixed/1 Folding)
    • Cantilevered Shelves
    • Yes
    • Shelf Construction
    • Spill Protector™ Tempered Glass
    • Crisper Bins
    • 2 Humidity Crispers/1 Bonus Drawer
    • Refrigerator Light
    • Premium LED (Ceiling and Side)
    • EasyReach™ Bins
    • Yes
    • InstaView™ Door-in-Door®
    • Yes

REFRIGERATOR DOOR

    • No. of Shelves/Bin
    • 6 Total (2 Gallon Sized, 1 Regular, 3 Half)
    • Door Bin Construction
    • Clear, Opaque, Silver Deco
    • Dairy Corner
    • Yes

CUSTOM CHILL DRAWER

    • Dividers
    • 2
    • Temperature Range
    • 29˚, 33˚, 37˚, 42˚ F
    • Handle
    • Smart Pull®

FREEZER

    • Drawers
    • 3-Tier Organization®
    • DuraBase™ Solid Drawer Base
    • Yes
    • Divider
    • Yes
    • Freezer Light
    • Premium LED
    • Door Type
    • Pull Drawer
    • Handle
    • SmartPull® Freezer Handle

MATERIALS & FINISHES

    • Handle
    • Matching Commercial Handles
    • Available Colors
    • Black Stainless Steel (D)
    • Hidden Hinges
    • Yes
    • Surface
    • Coated Metal
    • Back
    • Flush & Metal Cover Over Mechanical Parts
    • Contour Door
    • Yes

DIMENSIONS/CLEARANCES/WEIGHT

    • Depth with Handles
    • 32 1/8"
    • Depth without Handles
    • 29 5/8"
    • Depth without Door
    • 24 3/4"
    • Depth (Total with Door Open)
    • 44"
    • Height to Top of Case
    • 68 7/8"
    • Height to Top of Door Hinge
    • 70 1/4"
    • Width
    • 35 3/4"
    • Width (Door Open 90˚ with Handle)
    • 45"
    • Width (Door Open 90˚ without Handle)
    • 40"
    • Installation Clearance
    • Sides 1/8", Top 1", Back 2"
    • Weight (Unit/Carton)
    • 371 lbs / 404 lbs.
    • Carton Dimensions (WxHxD)
    • 38" x 73" x 33"

WARRANTY

    • Limited Warranty
    • 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
    • UPC
    • 048231787703

What people are saying

Rated 1 out of 5 by from Power outage? You're screwed. Seriously, what kind of fridge needs 24-48 hours for "internal temperature to stabilize" (or that's what LG's help library is saying, anyway) before it begins cooling again after an extremely brief power outage? I've lost the contents of my fridge and freezer to spoilage twice now because of this; in the meantime the mini fridge trucks along immediately cooling once more. The LG fridge is on? and running and definitely not on demo mode? And yet it took over 24 hours for the fridge to get back to doing the one job I bought it for - keeping my food cold and my frozen items frozen. Stay far, far away from this appliance.
Date published: 2020-08-23
Rated 1 out of 5 by from Worst Refrigerator Ever Purchased this refrigerator in August 2019 and opened our first warranty support case in October 2019 because it was snowing in the freezer and was not making sufficient ice. Someone came and adjusted the defrost, but the problem returned 4 months later. Someone came again and said the heater was busted. It is now almost a year later, numerous warranty service tickets have been opened/closed and we still have no resolution.
Date published: 2020-08-10
Rated 1 out of 5 by from DIsappointed! I brought this fridge 11/8/2018, and in mid July 2020 it seems that the compressor blew, the fridge/freezer became warm and all my food spoiled. There was a time before July 2020, that the fridge went before but then came back online. I was hoping it was a glitch but no. It's not even a full two years that I've had this fridge. The fridge I had before this one lasted nearly 30 years. I'm fully disappointed in this product. I wouldn't recommend this product, and now I'm leary of LG refridgerators.
Date published: 2020-08-02
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ASK & ANSWER

Ask your questions. Share your answers.
Please review the detailed product information and help guides in the
Product Support section for this product prior to posting a question.

When will the LG Model #LMXC23796S be available for purchase at Lowe’s in Thibodaux, La. or Lowe’s in Houma, La.  This refrigerator has been unavailable for quite sometimes at Lowe’s.

Asked by: Cambrian
Hi Camcam. Your particular local LOWE's store may not be carrying the ENERGY STAR® Qualified LG 23 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator, Model # LMXC23796S and you will need to contact LOWE's about if it will be available for purchase in your local LOWE's store. LOWE's decides which of their stores will carry certain models and not every model will be available in every LOWE's store...^IFV
Answered by: Ivanf
Date published: 2020-04-16

Can’t get ice maker to switch modes

Asked by: Doug246
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Answered by: ChrisPSM
Date published: 2020-02-03

what is the distance from the floor of the top doors

Asked by: Jackson11
The ENERGY STAR® Qualified LG 23 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Counter-Depth Refrigerator, Model # LMXC23796D has a height of 70 1/4" to the top of the door hinge and a height of 68 7/8" to the top of the case...^IFV
Answered by: Ivanf
Date published: 2019-10-28

Where is the water filter? How do you change the water filter?

Asked by: Austin Steve
Lift up and remove the lower door bin. Swing the right end of the water filter out of the compartment and then grasp and rotate the filter counterclockwise to remove it from the filter head. Insert the new filter into the filter head and rotate it clockwise until the arrow on the new filter lines up with the arrow on the filter head. Swing the filter back into the compartment.
Answered by: ChrisPSM
Date published: 2019-10-18

Seems like there is only one light for the flex drawer illuminating on the right side of the drawer only. Is this normal as designed or is there a light for left side as well?

Asked by: Sac Mom
When opening your freezer drawer, the lighting should illuminate both sides of the drawer. If this is not the case, something may be blocking the light from accessing one side. If you're in need of some guidance with using your refrigerator, please head to our support page at @LGUSSupport on Twitter or shoot us a private message on Facebook at https://www.facebook.com/LGUSA/ so a specialist can help out. ^CP
Answered by: ChrisPSM
Date published: 2019-10-11

Wondering why counter depth model LMXC23796S requires 2" back clearance & only 1" for larger non counter depth LMXS30776S. Benefit of counter depth seems less achievable if extra space required at back adds to actual depth & still lose interior storage

Asked by: Needs a new fridge
There is no benefit lost due to the recommended installation clearance of 2" behind the ENERGY STAR® Qualified LG 23 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator, Model # LMXC23796S. A counter-depth refrigerator is designed to offer basically the same storage as a regular, full-size refrigerator in a style that doesn't stick out past the kitchen counters and cabinets. Kitchen countertops can have subtle differences in depth. Average kitchen countertop depth comes in at 25 inches. Occasionally, depth can go down as low as 24 inches or as high as 26 1/2 inches. The total depth of Counter Depth Refrigerators is about 30 inches deep which is about 5 inches deeper than a standard CounterTop. Standard kitchen cabinets have a depth of 24" & the cabinet for Counter-Depth refrigerators can be about 24 inches to 25 inches. Various factors may change the Countertop depth may be that the base cabinets are positioned at slightly different distances away from the wall, backsplashes of various depth can be influenced by material thickness, backer board, and the thinset. The Counters may be custom-made counters. When you measure counter depth, start at the wall, not the backsplash. The cabinet for the LMXC23796S has a depth of 24 3/4 inches and a depth of 32 1/8 with the handles. While the refrigerator box is technically counter depth, all fridges need clearance in back, doors, and handles. It is important to remember that you do need to account for door-swing, as it is impossible for doors to properly swing open if they meet the counters. Manufacturers are not engaging in an industry-wide conspiracy of dishonesty. Rather, it is a matter of establishing a common frame of reference for what is meant by counter-depth. When you shave off measurements from one part of the refrigerator, you need to make it up elsewhere. Interior space usually gets made up with higher and wider fridges...^IFV
Answered by: Ivanf
Date published: 2019-09-05

I an curious as to why does the 23 cubic foot counter depth model require 2 " back clearance and the 30 cubic foot regular model require only 1" back circulation clearance

Asked by: Needs a new fridge
Unfortunately, without the empirical data, we can only assume that the ENERGY STAR® Qualified LG 23 cu. ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator, Model # LMXC23796S radiates more heat from the back than the 30 cubic feet model that you are comparing it to so it will require a little more clearance for the heat to dissipate. We do have some 30 and 31 cubic feet models that require a 2" installation clearance in the back...^IFV
Answered by: Ivanf
Date published: 2020-05-03

Does the refrigerator come with its first water filter included, or is that something that is purchased separately?

Asked by: MRStone
Yes, a water filter is included with the refrigerator.
Answered by: ChrisPSM
Date published: 2019-09-03
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