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Apple TV App Launch on LG Smart TV's

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Apple TV App Launch on LG Smart TV's

Apple TV App will launch on LG Smart TV's in the US and 54 other countries on 2/3/20 at 3pm PST

Apple TV app is available on what models?

The app is available on select 2019 LG webOS 4.5 and later models. The Apple TV app will launch on certain 2018 models later in 2020

What if model is not compatible?

Although the app is not available for your TV, there are other options that will allow you to stream Apple TV on your LG TV. Apple TV can be streamed on LG compatible devices such as Roku, Amazon Fire stick, iPhones, etc.The complete list of devices can be found at www.apple.com/apple-tv-app/devices.

Why is it not compatible on older models?

While LG is constantly working to update all devices to the latest technology, newer apps often require the benefit of technology not available on older devices. However, you can still stream the Apple TV App on other compatible devices that are connected to your TV. A complete list can be found at www.apple.com/apple-tv-app/devices

Apple TV App Issues (i.e., streaming, setup, content, in-app, or error messages, etc)

Contact Apple Support at www.support.apple.com/tv/LG for support issues on Apple TV app on LG smart TVs. Customers can also contact Apple support via phone, e-mail, and chat channels by navigating to https://getsupport.apple.com via a browser, smartphone, or desktop computer. Phone numbers to call Apple by country support.apple.com/en-us/HT201232

FAQ's:

  • Absolutely. You can stream the application on certain compatible devices like Roku, Amazon Fire Stick, iPhone, and iPad. You can find a complete list of compatible devices at www.apple.com/apple-tv-app/devices.

  • For most applicable models, it can be located on the launcher bar. If it’s not visible on the launcher bar, please visit the LG Content Store.

  • There is a slight latency that could be experienced at times by the content being watched and information displayed on the TV. This is a known issue and is being investigated

  • You can try to download it again. If you still encounter issues downloading the app you can contact Apple customer support at www.support.apple.com/tv/LG for support issues on Apple TV on LG smart TVs. Make sure your software is fully up to date. TV firmware needed is (018: 04.71.05, 018K: 04.71.04, M16P3: 04.71.04, K5LP: 04.71.03)

  • Apple TV+ is $4.99 a month

  • Unfortunately, at this time Dolby Atmos is not supported by the Apple TV app.

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