LG mobile switch gives you the freedom to migrate data from any android or iOS device to a new LG phone. The LG Mobile Switch (Sender) app must be installed on the old and new phone to transfer contacts, text messages, pictures, videos, installed Apps, notes, call history, and other important data on the phone.
Other information that are backed up on cloud services such as Google or iCloud will not be transferred during the process but they will be instantly available when you access your cloud account from the new phone.
Download LG Mobile Switch
Download and install the mobile app on both phones. Some functions may not be available on much older devices and some android phone manufactures/models. Android 4.1 or above, and Wi-Fi or cable are required.
Android to Android via WI-FI
You can transfer data from your old android phone to a new LG phone via WI-FI (using G7 as an example). Follow the steps below.
Note: Ensure both phones are connected to the same Wi-Fi.
Note: The transfer will take few minutes depending on the file size. Once completed, RESTART the new phone.
Android to Android via CABLE
You can transfer data from your old android phone to a new LG phone via a CABLE. You may need to get USB connector (OTG) in order to connect the two phones together (using G6 as an example). Follow the steps below.
Note: The transfer will take few minutes depending on the file size. Once completed, RESTART the new phone.
Transfer from iOS to LG Phone
You can transfer data from your IPhone to a new LG phone. You may need to get USB connector (OTG) in order to connect the two phones together. The steps below will show you how to transfer data from your old iOS phone to your new phone (using G6 as an example) using LG Mobile Switch. The method shown is wired, via USB OTG (On-The-Go).
Note: Tap TRUST on the iPhone, LG Mobile Switch App will automatically start when the two phones are connected via cable.
Note: The transfer will take few minutes depending on the file size. Once completed, RESTART the new phone.
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[All] Phone does not detect anything.
On your LG phone, check to see if you have LG mobile switch in the settings (this is different than the App)
(Oreo) Open up Settings
> Genral tab > Backup
> LG Mobile Switch
(Nougat) Open up Settings
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[All] Able to send data from old phone but new phone is not receiving it.
Ensure the receiver option has been set on the new phone.
Check to see if the new phone has any alerts or messages requiring your input.
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[Wi-Fi] Not connecting to the other phone
Ensure Wi-Fi is turned on both phones and that they are connected to the same Wi-Fi.
Ensure Receiver / Sender has been selected.
Ensure you press Start on both phones.
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[Cable] Phone detects something is connected but cant see file
Ensure that you drag the notification panel down, tap the USB
notification and set the phone to MTP or File transfer
If your issues persist, attempt to uninstall and reinstall the app, or Contact Us
Other Data Transfer Methods
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LG Bridge
LG PC Suite
LG Backup
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LG Bridge
LG Bridge is a DESKTOP application that is already replacing LG PC Suite on latest phone models. But if your device is not compatible with LG Bridge, you will need to download and install LG PC Suite. With LG Bridge, you can perform the following:
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Update your android operating system.
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Backup and restore your data to the cloud or memory card.
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Manage your device remotely with LG Air Drive.
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Perform an emergency recovery of the software.
For more information about LG Bridge
Visit LG Android Backup -
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LG PC Suite
LG PC Suite is a DESKTOP application developed by LG that allows you to perform the following:
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Update Software and Firmware.
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Synchronize your contacts and calendar.
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Play and organize your photos, videos and music
For more information about LG PC Suite
Visit LG Android Backup -
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LG Android Backup
LG backup allows you to make a backup of your data (contacts, text messages, pictures, videos, installed apps, notes, call history, and other important data) on an external SD card, computer or safe external hard drive.
LG backup will enable you to easily restore your phone without losing any data. From the Home screen, tap Apps
> Settings
> General tab > Backup & Reset > Backup & Restore > Backup.
For more information about LG Backup
Visit LG Android Backup
Sanmi is a Mobile Communication expert and author of this help library article. Please leave him feedback below about the page.
