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[LG TV] How to accept Smart TV User Agreements

  • Troubleshooting
  • To use the Smart TV, you must have an internet connection and agree to the User Agreements.
  • The steps for accepting the terms and connecting to the internet may vary depending on your TV model.

Try this

Find the User Agreements

  • 2025~2024 webOS 24, 25 [remote control Setting button ] → [All Settings All Settings button ] → [Support] → [Privacy & Terms]→ [User Agreements]
  • 2023~2021 webOS 23, 22, 6.0 [remote controlSetting button ] → [All Settings All Settings button ] → [Support] → [Privacy & Terms]→ [User Agreements]
  • 2020 webOS 5.0 [remote control Setting button ] → [All Settings All Settings button ] → [Support] → [Additional Settings] → [User Agreements]
  • 2019 webOS 4.5 [remote control Setting button ] → [All Settings All Settings button ] → [General] → [About This TV] → [User Agreements]
  • 2018 webOS 4.0 [remote control Setting button ] → [All Settings All Settings button ] → [General] → [User Agreements]

How to accept User Agreements on models released from 2024 onward [WebOS 24~25]

1. Power on the TV. Press the Settings button [ Setting button ] on your remote control and then select Settings [ All Settings button ].

After pressing the Settings button on the remote control, select the All Settings icon on the TV using the pointer and wheel.

2. Select the [Support] tab, then [Privacy & Terms].

Selecting the Support tab and then Privacy & Terms using the remote control pointer.

3. Select [User Agreements].

Using the remote control pointer to select User Agreements.

4. Review each agreement and policy related to the Smart TV service. Then, check [Select All], followed by selecting the [Agree] button.

Screenshot of the User Agreements page. A remote control pointer is being used to select the [Select All] button and then the [Agree] button.

This guide was created for all models, so the images or content may be different from your product.

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