Unit shutting off prior to the completion of the drying cycle can be resolved with the troubleshooting steps in this article without a technician.
If the unit powers ON but is not heating or drying enough, or taking a long time to dry, please visit our Not Heating, Not Drying or Long Time Drying content for further troubleshooting steps.
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Check if unit restarts after shutdown.
If the unit powers back ON after abnormal shutdown, the issue can be attributed to three factors.
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INTERRUPTED POWER:
The cycle may have shut off due to an interruption of the power supply.
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SMALL LOADS:
Small loads may also cause the cycle to end abruptly because the clothes will not brush against the sensors at the front of the drum. When the unit is unable able to sense the load, the cycle time will abruptly drop down to 15-20 minutes, then 6 minutes, then shut off. It may be better to add a few items to a small load or just select a SPEED DRY or TIMED DRY cycle.
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SENSOR:
Residue on the sensors will prevent the unit from properly detecting the load and will cause the cycle to end early.
If the unit does NOT have power back ON after abnormal shut down, perform a hard reset.
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Perform hard reset.
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Unplug the dryer.
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While the dryer is unplugged, PRESS and HOLD the POWER/START button for 5 seconds, then hold down the PLAY/PAUSE button for 5 seconds.
Plug the unit back in and check if the light and the unit come back ON. If the unit does not power ON, it will require a repair service. Please visit our Request a Repair page.
NOTE: Some power outlets are sometimes controlled by light switches on the wall. Ensure to turn the light switch ON.
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Sanmi is a Home Appliance expert and author of this help library article. Please leave him feedback below about the page.
