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Operation Cell Phones Last Updated 08/28/2015
  1. From the Home Screen, tap Apps  > Settings  > About phone

  2. Tap Software information.

  3. View the current software under Software version.

  1. Fully charge the battery.

  2. Save any important data before updating the software on your device. Any data not saved to a PC may be erased; i.e. contacts, images, etc. To backup your data, connect your phone to a PC via the USB cable. After connecting, select USB Mass Storage mode on your phone. Copy personal folders to your PC, i.e. DCIM (photos, videos), Downloads, Music, etc.

    You may also download a third party backup solution using the Play Store on your device.

Note: Calling and messaging functions are not available during the update process. The entire upgrade process varies depending on software package size and your internet connection speed.

  1. When a software update is available, a prompt notifying you of the update will display. Select OK, the update will downloaded in the background.

  2. Once the download is complete you will be prompted to update. Select OK to begin.

  3. Your phone will restart in software update mode. A progress bar will display your upgrade progress.

  4. When the upgrade is complete, your phone will restart. Once your phone has powered on you will be notified that the software update successfully installed. Tap OK to close the notification.


If you have not been notified of an available software update, you can manually check if one is available.

  1. From the Home Screen, tap Apps  > Settings  > About phone  > Software update.

  2. Tap Check for updates to manually check for a new update.

  3. You will be prompted if a new software update is available, tap Download. Please go to Step 1 of Software Update to continue.

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