Help Library

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  • general article icon
    Troubleshooting
    [LG Laptop] Troubleshooting LG Security Guard Alarm Not Disabling
    The alarm will not be disabled if you log in with an account that is not linked to LG Security Guard, such as your local account or a different Windows account. ... To resolve this issue: Hold the power button down for at least 10 second...
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    Troubleshooting
    LG Gram +View - Troubleshooting No Display
    When connecting the smartphone and portable monitor, inserting the USB-C cable into the smartphone first may trigger the phone’s moisture detector, resulting in no CC transmission and thus no display on the monitor. ... Ensure to connect...
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    Troubleshooting
    LG gram - Troubleshooting Wired Keyboard and Mouse Not Working
    If you're having trouble with your wired keyboard and mouse, try testing them on another computer. ... If the problem persists, consider replacing the keyboard or mouse. ... If there's no problem, it could be an issue with the Windows OS.
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    Repair
    LG gram - Connecting to an External Display
    After connecting your laptop to an external device such as a monitor, TV or beam projector with an HDMI Cable, press the [ + P or Fn + F7] keys on your keyboard to transmit display to the external device. ... How to connect your laptop t...
  • general article icon
    Repair
    LG gram - How to Use LG Glance
    LG Glance by Mirametrix® offers features that enhance your digital wellbeing, productivity, and PC security through AI-based attention sensing and facial/sight detection technologies. ※ Please note that LG Glance by Mirametrix® may not b...
  • general article icon
    Repair
    LG gram - How to Burn a CD/DVD
    You can burn CD/DVD from Windows file explorer or Windows Media Player. ※ Burning can also be done using Nero Burning ROM or other programs provided as bundled software. ... DVD+R – A type of DVD in which data once written cannot be eras...
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