Help Library


  • Operation
    LG Smart World Account Management - Creating LG Accounts
    With a unified LG account ID and password created through LG Smart TV, LG Cloud, LG Smart World (Mobile), LG Smart ThinQ, and LG Smart Air Conditioner, you can take advantage of all of the above LG Electronics services conveniently without ...
  • Troubleshooting
    Not Heating - Microwave
  • Troubleshooting
    Error Codes - Cooktop and Range
    >Select the type of unit from the list below for the appropriate troubleshooting steps: Electric RangeRadiant CooktopGas ModelsChild LockThe Child Lock code is not actually an error code, but the control panel will not operate. To disable t...
  • Operation
    Installation - Over-the-Range Microwave Oven
    Installation - LG OTR Microwave Oven
  • Troubleshooting
    NeoChef - Setting the Clock, Timer and Childlock
    When the oven is plugged in for the first time or after a power interruption, the clock defaults to the 12-hour clock mode and 12H appears on the display. You can set the time or switch to the 24-hour clock mode. ChildlockChildlock function...
  • Troubleshooting
    Key Pad Doesn't Work - Microwave Oven
    If buttons on the key pad are not responding when pressed, it may be possible that the CHILD LOCK feature is active.To test if the CHILD LOCK feature is deactivated:Press the STOP/CLEAR button on the microwave's keypad.Press and hold the ST...
See more