Help Library

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  • general article icon
    Troubleshooting
    Error Codes - Room Air Conditioner
    An error code on the display of the room air conditioner can usually be resolved by performing a few simple troubleshooting steps. If you need information about a split unit or duct free air conditioner, they are considered business units, ...
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    Troubleshooting
    Not Cooling - Room Air Conditioner
    /* */When its hot outside, the last thing you want is for your air conditioner to stop cooling. Let's check a few things to see if we can quickly resolve the issue.Before we get started, if the unit cools at night but not during the day, th...
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    Repair
    Regular Maintenance - Room Air Conditioner
    Performing regular maintenance on your air conditioner can help to ensure that your unit continues to perform at its best! Select the type of air conditioner you have from the tabs below for maintenance information:Window / Through the Wall...
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    Repair
    Controls & Settings - Room Air Conditioner
    Select the type of air conditioner you have from the list below for the appropriate information:Window/Through the Wall PortableRunning in Cool Mode:During cool mode the fan circulates air and the compressor runs to actively cool the room. ...
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    Troubleshooting
    Connecting to Wifi - Portable AC
  • general article icon
    Troubleshooting
    Water Leaks From Unit - Room Air Conditioner
    If water is leaking from the air conditioner, this may be due to normal operation, condensation process or proper leveling. The first step to stop the leak is by finding out if the leak is coming from inside or outside of the home.What type...
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