Help Library

Topic

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    Troubleshooting
    LG Sound Sync - TV and Sound Bar
    Sound sync makes connecting your Home Theater, Soundbar, and Sound Plate to your LG TV easy and wire free. With Sound Sync, your LG compatible devices can connect with each other using bluetooth technology, reducing cable clutter, while als...
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    Installation
    Connecting Your Wireless Subwoofer - Soundbar, Sound Plate, Home Theater
    LG wireless subwoofers easy to set up, and you won't need to run a wire to connect it to your audio system.First Time SetupSubwoofer not pairingSetting up your wireless subwoofer for the first time is effortless.Connect the power cord of th...
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    Operation
    Updating Firmware - Soundbar, Sound Plate, Home Theater
    Firmware updates are released on a regular basis for network enabled Home Theater Systems. These updates are used to enhance current features, fix bugs, and in some cases add additional applications to the device. Quick Start Guide Manual ...
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    Troubleshooting
    Audio is missing from some speakers (not all) - Home Theater
    The absence of audio coming from your sound system can be frustrating, but the steps below will help to find and resolve the issue.Note: If the system does not power on, refer to Device Has No Power.Note: If the system speakers play sound, ...
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    Troubleshooting
    Device Has No Power - Soundbar, Sound Plate, Home Theater
    Please answer a few simple questions to determine if service is needed.Is the unit securely plugged-in to an electrical outlet? Yes No Plug the unit securely into an electrical outlet.Does the LED on the front of the unit light up? Yes No T...
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    Troubleshooting
    Audio - Making a Cracking or Popping Sound
    Some types of noises are normal. You will need to determine the type of noise to properly troubleshoot the issue.Does the noise get louder as you increase the volume? Yes No The noise may be caused by the cabinet expanding or contracting du...
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