Help Library

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    Repair
    LG Dryer - How Use Remote Start with ThinQ
    The remote control feature on your LG washer gives you the option to start a dry cycle remotely from your mobile device when using the ThinQ app. ... Show Script ... If you are using LG electronic products such as air conditioners, air p...
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    Troubleshooting
    LG Washer – Crackling and Clicking Noises at the Start of a Cycle
    At the start of a wash cycle, you may hear clicking and crackling sounds, these are normal and occur during the washer door locking or the beginning of load sensing. ... Note ... For assistance troubleshooting abnormal sounds during the ...
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    Troubleshooting
    LG Washer – How to Increase The Water Level
    LG washers set the water level automatically by detecting the weight of the laundry during the load sensing to maximize wash performance. ... Water levels can be increased by activating the Water Plus feature. ... Note ... Water Plus wil...
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    Operation
    LG ThinQ - How To Use Download Cycles
    For those LG products with a download cycle feature such as dryers, washers, dishwashers, and stylers, you can download new and specialized cycles on the app that are not included in the standard cycles on the appliance. ... Note : ... M...
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    Troubleshooting
    LG Washer - Clothing Not Clean Properly
    If your washer is cleaning poorly, this can be caused by the load being too large, improper cycle settings, or an indicator it is time to perform the monthly cleaning maintenance. ... Try This ... Do you see any error codes on the display?
  • general article icon
    Troubleshooting
    LG Washer - Troubleshooting Noises During the Cycle
    Noises during the spin cycle can be caused by laundry becoming unbalanced in the drum, foreign objects stuck in the tub, or the washer not being level. ... Try This ... Is the noise during the wash or spin cycle? ... Open the door and tr...
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