Help Library

Topic

  • general article icon
    Operation
    LG ThinQ - How To Use Download Cycles
    For those LG products with a download cycle feature such as dryers, washers, dishwashers, and stylers, you can download new and specialized cycles on the app that are not included in the standard cycles on the appliance. ... Note : ... M...
  • general article icon
    Troubleshooting
    LG ThinQ – Understanding the Controls & Features
    Once you have connected your LG product(s) to the ThinQ app, you are given access to various features and functions to enhance your LG experience. ... Show Script ... How to use the remote control feature on the LG ThinQ app: ... If you ...
  • general article icon
    Repair
    LG Frontload Washer - How to Adjust the Water Temperature
    If you select the water temperature before choosing a cycle, the washer will not operate at the selected water temperature. ... Note ... In the case of a washer with the steam function, the water temperature cannot be selected when the s...
  • general article icon
    Troubleshooting
    LG Frontload Washer - Fabric Softener Remain in The Dispenser Drawer
    Does fabric softener still remain in the detergent dispenser after washing? ... Has the fabric softener hardened? ... Causes and Symptoms ... Fabric softener has hardened inside the detergent dispenser. ... The fabric softener used is hi...
  • general article icon
    Troubleshooting
    LG Frontload Washer - Wash Time Keeps Extending
    The washer automatically determines the wash time by measuring the weight of what is assumed to be dry laundry. ... If the laundry is bunched up on one side or if too much detergent was added, the wash time may increase. ... Try this ......
  • general article icon
    Troubleshooting
    LG Frontload Washer - Troubleshooting Steam Coming from Washer
    1. If the door is opened during a wash cycle, it is normal to see steam escape. ... When running on Normal cycle, the temperature of the water is raised up to 40°C/104°F and the temperature of the air inside the drum also rises. ... * A ...
See more