Help Library

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  • general article icon
    Operation
    LG WashTower ThinQ Features and Settings
    Connecting your LG WashTower to the ThinQ® app gives you the ability to access and manage various features and settings of the unit from your smartphone. ... Using LG ThinQ will allow you to customize and begin a wash cycle from your mob...
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    Troubleshooting
    LG Washer - Cycle Time Does Not Change
    Cycle time on an LG washers can be extended by different variables such as the selected cycle, load size, load weight, fabric types, fabric thickness, amount of suds water temperature and more. ... Do you see an error code on the display?
  • general article icon
    Repair
    LG Styler - How to Clean the Lint Filter
    ➔ Always keep your machine clean to ensure efficient effective operation. ... 1. Remove the cover of the lint filter. ... 2. Clean the lint filter with a soft brush or a vacuum cleaner. ... If the lint filter is torn or damaged, replace ...
  • general article icon
    Operation
    LG Washer – How to Use Smart Diagnosis
    The LG ThinQ® app on your smartphone can be used to perform a Smart Diagnosis of your compatible LG washer and connect you with LG Customer Support should there be any issues. ... Note ... In order to perform Smart Diagnosis, the washer ...
  • general article icon
    Operation
    LG ThinQ - How To Use Download Cycles
    For those LG products with a download cycle feature such as dryers, washers, dishwashers, and stylers, you can download new and specialized cycles on the app that are not included in the standard cycles on the appliance. ... Note ... Mak...
  • general article icon
    Troubleshooting
    LG Dryer - Troubleshooting Wrinkle Clothes
    Wrinkled clothing after the dry cycle is usually caused by the load being too big, leaving the items in the drum, or not using the incorrect cycle. ... Try This ... Choose the appropriate cycle ... Check the fabric care labels on the clo...
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