We regret the trouble you have experienced with this washing machine. The OE error code typically will occur when the washer drains slowly or not at all. This can be caused by the drain hose being kinked, pinched or clogged, or if the drain discharge is more than 96” above the bottom of the washer. If this does not resolve the matter, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2017-08-21