Skip to Contents Skip to Accessibility Help

Solutions

| Would you like to register a product?

Solutions

Select a product type

Mobile

Cell phones
Tablets
Bluetooth Headsets & Headphones
Smart Watches
Wireless Keyboards

TV/Audio/Video

TVs
Home Audio
TV Audio Video Accessories
Home Video
Home Security

Kitchen

Refrigerators
Dishwashers
Cooking Appliances

Laundry

Washers
Washer Dryer Combos
Dryers
Styler Steam Clothing Care
System

Other Appliances

Vacuum Cleaners
Air Conditioners
LED Lights
Air Care Solutions

Computers

Monitors
Burners & Drives
Laptops
Desktop & All In One Computers
IT Monitor

Air Conditioners

Help Library

Repair
LG air conditioner outdoor unit - Check the ventilation window and power cord in the outdoor unit room

1. Remove obstacles from in front of, at the back of, and around the outdoor unit. ... If ventilation is not smooth due to an obstacle, the cooling performance may deteriorate. ... 2. Open the window of the place where the outdoor unit is located or the ventilation in the outdoor unit room.
Troubleshooting
LG ThinQ - Setting up Wi-Fi and Smartphone for LG ThinQ

Please connect to a Wi-Fi network that does not include 5G or 5GHz in its name (SSID) and verify the network password. ... The distance between the router and ThinQ registered appliance should be kept within 10 meters. ... Remember to turn off mobile data on your smartphone before connecting to Wi-Fi.
Troubleshooting
LG Air Conditioner – How to Fix A/C Power Issues

If your LG air conditioner does not power on, it's possible a power outage in the home tripped the circuit breaker, the individual outlet has no power, or the unit is defective. ... Please follow the troubleshooting steps below for your A/C unit.
Troubleshooting
LG Room Air Conditioner - Water Leaks From the A/C

If water is leaking from the air conditioner, this may be due to normal operation, condensation process or proper leveling. ... The first step to stop the leak is by finding out if the leak is coming from inside or outside of the home.
Troubleshooting
Unit Won't Power On - Window or Through the Wall

If the air conditioner does not power on, possible causes are; power outage in the home tripped the circuit breaker, the outlet that the unit is plugged into does not have power, or the unit may require a repair service. ... For other related power power issues, please visit Power Issues - Room Air Conditioner content.