LG Mobile Support

Find the latest drivers, support tools and guides here.

Mobile Software Update Mobile Drivers

Download Drivers / Phone Updates

Mobile Support Software

Before you begin, have downloaded the driver for your Mobile Device?

If not, please have a driver installed on your PC.

Click here to download your mobile driver

Download LG Mobile support tool to pc

You have to install LG Mobile Support Tool application to download manual and software.

  • 1
    Mobile Support Tool - Step 1
    Download the LG Mobile Support Tool to your PC.
  • 2
    Mobile Support Tool - Step 2
    After Execution of LG Mobile Support Tool, Click Customer Support > Application, Manual & USB Driver Download menu.
  • 3
    Mobile Support Tool - Step 3
    Enter a value for "IMEI" or "serial number" in your phone and Search.
  • 4
    Mobile Support Tool - Step 4
    Download manual and software (Manual, PC sync, Drivers.)

See detail guide for downloading manuals, PC Sync, USB driver

PC requirements for LG Mobile Support Tool
  • 1GHz or higher Pentium-compatible processor
  • At least 512 MB of RAM (memory)
  • Windows 2000 (SP4 or later) or Windows XP (SP1 or SP2), Windows Vista, Windows 7
  • Administration rights on the PC for software installation
  • High-speed Internet connection

Preparation & Remarks

  • 1
    Mobile Support Tool - Step 1
    Fully charge the battery.
  • 2
    Mobile Support Tool - Step 2
    Saved any important data onto the PC through PC Sync before upgrading your firmware.
  • 3
    Mobile Support Tool - Step 3
    Close PC Sync/ applications before proceeding with the update.
  • 4
    Mobile Support Tool - Step 4
    Calling and messaging functions are not available during the update process.
  • 5
    Mobile Support Tool - Step 3
    Remove the SD card.
  • 6
    Mobile Support Tool - Step 3
    Do not disconnect the USB cable until the update is completed.
  • 7
    Mobile Support Tool - Step 3
    The handset is automatically reset during this process.
  • 8
    Mobile Support Tool - Step 3
    The update takes approx. 10-30 minutes.
  • 9
    Mobile Support Tool - Step 3
    Please connect your USB cable directly to the PC (Do not use a USB Hub).

Phone Software Update FAQ

Browse this list of frequently asked questions before you update or if you have trouble installing LG phone software updates.

Using this service you can download the user's manual for each LG handset model, and various convenient software such as PC Sync, which connects your handset to the PC. In additon, if you use the phone software update service that is also available, you can enjoy best performance by upgrading your handset's operating system to the latest version.

This application allows you to conveniently download the user's manual and application software forthe LG handset you use, and update phone software by connecting your handset to the PC directly.

If you upgrade your phones software new services, such as roaming, are added. In addition existing product functions and programmes supporting the mobile communication system are modified.

Phone software upgrading can be stopped temporarily due to the server status. If this happens, disconnect the cable and try to upgrade phone software again a short while later.If upgrade still cannot complete, please contact LG Service Center to check the product.

The IMEI (International Mobile Equipment Identity) number is the unique number that identifies authenticity of your handset. You can check this number when you remove the battery from the handset. When you become a member LGMobile check authenticity of the LG handset using this IMEI number.

Recycle your old products

LG U.S. Recycling Program provides consumers with a free and convenient way to recycle their used LG consumer electronic products.

LIVE CHAT

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EMAIL

Send a message to LG Customer Service & Support

PHONE

Call a LG Support Representative
800-243-0000

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