LG How-to & Tips: Battery drains fast with temperature increase on the device surface after installing Facebook/Facebook Messenger App

Battery drains fast with temperature increase on the device surface after installing
Facebook/Facebook Messenger App

Symptom

■ Battery drains fast with temperature increase on the device surface after installing Facebook / Facebook Messenger App.

How to fix

■ To check whether Facebook / Facebook Messenger use a lot of battery, Go to Settings > General > Battery > Battery usage.

End-user can see battery use details showing which components use the most battery.

■ Facebook

Please advice end-users with the complaints to change Facebook app settings as follows.

facebook setting

■ Facebook Messanger App

Delete Facebook Messenger app or push the "Stop" button frequently.

(Settings > General > Battery > Battery usage)

facebook messanger setting

If the problem is not resolved, please call LG Support representative on 1800-180 -9999 (Toll Free)

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How-to & Tips