TERMS & CONDITIONS

 

Promotion Period: 11 July to 11 August 2025

 

Promotion: Receive Free Gifts and Grocery Vouchers worth up to $2,577 with purchase of selected LG products during Celebrate with Smarter Living promotion period.

 

 

Promotions Terms & Conditions

• This Promotion is open to residents of Singapore (“Customer(s)”). 

 

• By participating in this Promotion, each Customer warrants and agrees to be bound by these Terms and Conditions. For Customer who have not yet attained 18 years old (as of 11 July 2025), such Customer’s parent/guardian warrants and agrees that the Customer including his/her parent/guardian shall be irrevocably bound by these Terms and Conditions. All rules and regulations and instructions issued by LG Electronics Singapore Pte. Ltd (”LG”) from time to time will be deemed incorporated in these Terms and Conditions (“T&Cs”).

 

• Promotion is only valid for Customers who purchased the selected LG product(s) from participating authorised LG dealers or retailers during the Promotion period. 

 

• Promotion does not apply to display set, trade, corporate or bulk purchases. For the avoidance of doubt, a “bulk purchase” shall mean 3 or more purchases of the same product model in a single invoice.

 

• Gift(s) may only be redeemed in person by Customer by collection at the Redemption Centre (for LG XBOOM 360 XO2T or grocery vouchers), or via LG’s online redemption portal: https://www.lg-redemption.com/register (for grocery e-vouchers) during the Redemption Period (or in case where delivery of LG Product is scheduled after the Redemption Period, 2 weeks from the date of delivery of LG Product [excluding TV, StanbyME, and AV products], upon submission of valid Redemption Documents. Requests for delivery of gift(s) will not be entertained.

 

• For Customers who place order for Qualifying Product(s) online via LG Online Brand Store, LG’s authorized e-commerce channels including but not limited to Shopee and Lazada as well as any online stores of Participating Retailers, they may get and fill out the Redemption Form at the Redemption Center.

 

• If the Redemption Party’s name is different from the Customer named in the invoice, the Authorisation portion at the bottom of LG Redemption Form must be completed and duly signed by the Customer and Redemption Party. Please note that LG promoters, retailers and dealers are not allowed to make redemption on behalf of Customers. LG reserves the right to reject any redemption where the Redemption Party stated in the Authorisation portion of this Redemption Form is an LG promoter, retailers and dealers.

 

• Gifts are STRICTLY while stocks last during the Redemption Period, and not exchangeable for cash or other items. Requests for extension of Redemption Period will not be entertained.

 

• LG reserves the right to replace any gift with an item of a similar or other value without prior notice.

 

• LG will not be liable for any lost, damaged or stolen LG Gift Redemption Form and/or gifts.

 

• Customers are advised to check www.lg.com/sg (“LG Website”) for the most up-to-date information regarding availability of gift for redemption. In the event that a gift is fully redeemed, a notice will be published on LG Website to notify customers that the gift has been fully redeemed.

 

• LG reserves the right to reject any redemption where (a) LG determines in its sole discretion that the Promotion stated in the LG Gift Redemption Form is not a valid promotion and/or the Redemption Period stated in the LG Gift Redemption Form is incorrect; (b) the LG Gift Redemption Form is submitted after the Redemption Period (or in case where delivery of LG Product is scheduled after the Redemption Period, more than 2 weeks after the date of delivery of LG Product); (c) any of the Redemption Documents as stated in the LG Gift Redemption Form is not submitted to LG; (d) if LG reasonably suspects any of the Redemption Documents is fraudulent in any way; or (e) if LG reasonably believes in its sole discretion that the redemption is not in accordance with these terms and conditions.

 

• LG reserves the right to amend these terms and conditions without prior notice. Information contained herein is correct at time of printing. Please check in-store or the LG Website for the most up-to-date information.

 

• By participating in the Promotion, each Customer consents to LG’s collection, use, processing and disclosure (including to overseas third parties) of his/her personal data for the purposes of LG organizing, conducting, managing and administering this Survey, in accordance with these Terms and Conditions and LG Privacy Policy (http://www.lg.com/sg/privacy). Each Customer further consents to LG’s use of his/her personal data for other marketing and promotional activities which may be organized by LG from time to time and in accordance with LG Privacy Policy.

 

• Each Customer represents and warrants that in respect of any personal data provided by him/her to LG is true and accurate. 

 

• All intellectual property rights vested in or arising out of the redemption shall, at all times, belong to LG. By participating in the redemption, each participant hereby irrevocably assigns to LG a perpetual, world-wide, royalty free, irrevocable, non-exclusive license to use, reproduce, transmit, modify, translate, distribute, perform and display the Entry, in whole or in part and alone or as part of other works in any media, and to sublicense such rights, in whole or in part, to others for marketing purposes.

 

• These T&Cs are governed by law of Republic of Singapore and their interpretation and application will be subject to the exclusive jurisdiction of the courts of Republic of Singapore.

 

 

Qualifying Products

The products or models qualifying for this Promotion (“Qualifying Products”) are as follows:

TV	Gift with Purchase Promotion
OLED77B5, OLED77C5, OLED77G5, OLED77M5, OLED83B5, OLED83C5, OLED83G5, OLED97G5	XBOOM 360 XO2T Lifestyle Speaker (random color) worth $299 + $60 Grocery e-Vouchers
OLED65B5, OLED65C5, OLED65G5, OLED65M5	XBOOM 360 XO2T Lifestyle Speaker (random color) worth $299
55QNED86ASA, 65QNED86ASA, 75QNED86ASA, 86QNED86ASA, 100QNED86ASA, 65QNED92ASA, OLED55B5, OLED55C5, OLED55G5	$60 Grocery e-Vouchers

 

Home Appliances	Product	Gift with Purchase Promotion
Vacuum Cleaner	A9T-STEAM	$450 Grocery Vouchers
	A9K-PRO	$200 Grocery Vouchers

 

Aircon	Product	Gift with Purchase Promotion
ArtCool / Alpha+	System 4	$300 Grocery Vouchers
	System 3	$200 Grocery Vouchers
	System 2	$100 Grocery Vouchers

 

Air Care	Product	Gift with Purchase Promotion
Air Purifier	AS55GGSY0, AS35GGW20, AF20CREAM, AF20NIGHT, AF20MILKTEA, FS15GPBK0	$60 Grocery Vouchers
Dehumidifier	DD20GMWE1, DD16GMWE1, DD14GMWE1, MD19GQA1

 

IT	Product	Gift with Purchase Promotion
Gaming Monitor	32GS95UV, 34GS95QE, 39GS95QE, 45GS96QB	$60 Grocery Vouchers
Laptop	16Z90TP-K.AD88A3, 16T90TP-K.AD88A3, 17Z90TL-G.AU88A3, 17Z90TL-G.AU78A3	$60 Grocery Vouchers

 

 

Cross Bundle Deals
Category	Product	Gift with Purchase Promotion
TV	65QNED86ASA, 75QNED86ASA, 86QNED86ASA, 100QNED86ASA, 65QNED92ASA, OLED65B5, OLED65C5, OLED65G5, OLED65M5, OLED77B5, OLED77C5, OLED77G5, OLED77M5, OLED83B5, OLED83C5, OLED83G5, OLED97G5, S95TR, S90TY, 27LX6	Purchase 2 or more LG products in a SINGLE receipt 2 Products - $120 Grocery Vouchers 3 Products - $180 Grocery Vouchers 4 Products - $240 Grocery Vouchers 5 Products - $300 Grocery Vouchers 6 Products - $360 Grocery Vouchers (capped at $360)
Gaming Monitor	32GS95UV-B.AHK, 34GS95QE-B.AHK, 39GS95QE-B.AHK, 45GS96QB-B.ANK
Laptop	16Z90TP-K.AD88A3, 16T90TP-K.AD88A3, 17Z90TL-G.AU88A3, 17Z90TL-G.AU78A3
Refrigerator	GS-L6104EV, GS-X6104BE, GS-X6104EV, GF-B6014EV, GF-B6174TW, GF-Q527MU
Washing Machine	WT1410NHEG, WT1410NHB, WT2116NHEG, FV1413S2BA, FV1413H2BA, TV2110DV5B, TV2110SV5B, TV2111SV5J, TV2112SV5J
Vaccuum	A9T-STEAM, A9T-ULTRA, A9T-AUTO
Dishwasher	DFB325HS, DFB227HM
Cooking	MJ3965BGS
Watercare	WD516AN, WD518AN
Styler	SC5GMR80H
ArtCool	AMNC09GDJR0, AMNC12GDJR0, AMNC18GDKR0, AMNC24GDKR0
Alpha+	AMNQ09GSJC0, AMNQ12GSJC0, AMNQ18GSKC0, AMNQ24GSKC0
Outdoor Unit	Z3UQ18GFA0, Z3UQ26GFA0, Z4UQ28GFA0
Air Purifier	AS10GDWH0.AHK, AS60GHWG0.AHK, AS65GDST0.AHK, AS55GGSY0.AHK, AS35GGW20.AHK
Dehumidifier	MD19GQGA1.AHK, MD16GQSA1.AHK, DD16GMWE1.ASL, DD20GMWE1.ASL
AeroTower	FS15GPBF0.AHK, FS15GPGF0.AHK, FS15GPBK0.AHK
AeroFurniture	AF20CREAM.AHK, AF20MILKTEA.AHK, AF20NIGHT.AHK, AF20ROSE.AHK, AF20LEMON.AHK

• Cross bundle deals are not applicable to corporate and bulk purchase.

• Cross bundle deals will only be valid for consumers who buy in a single receipt, from the same store, same customer name and delivery to the same address only. 

• Customers who purchase products from the TV, StanbyME, and AV categories as part of a Cross bundle deals in a single receipt will be entitled to grocery e-vouchers.

 

 

Participating Retailers

The retailers participating in this Promotion (“Participating Retailers”) are as follows:

• Audio House Marketing Pte Ltd

• Best Denki Pte Ltd• Challenger Technologies Limited

• Challenger Technologies Pte Ltd

• Courts (Singapore) Pte Ltd

• Gain City Best-Electric Pte Ltd

• Giant Supermarket

• Goh Joo Hin Pte Ltd

• Hao Mart Pte Ltd

• LG Flagship Store on Lazada

• LG Official Brand Store on Amazon

• LG Official Brand Store on KrisShop

• LG Official Store on Shopee

• LG Online Brand Store (LG.com/sg)

• Mega Discount Store Pte Ltd

• Mohamed Mustafa & Samsuddin Co Pte Ltd

• NTUC Fairprice Co-operative Ltd

• Parisilk Electronics & Computers Pte Ltd

• Pertama Merchandising Pte Ltd (Harvey Norman)

 

 

Redemption Period: 25 July to 10 October 2025

 

 

Redemption Details

Free Gift of LG XBOOM 360 XO2T or Grocery Vouchers

1. Redemption Centre: Letrain Events And Marketing Pte. Ltd. (2 Havelock Road, Havelock II #03-03, Singapore 059763)

 

2. Redemption Hours:

• Mon-Sat: 11.30am-7.30pm

• Sun and PH: Closed

 

3. Redemption Hotline: (65) 6336 4688

 

4. Redemption Documents to be submitted at the Redemption Centre*:

• Fully completed and signed the LG Gift Redemption Form

• Original serial number cut-out from LG product box, photo of serial number cut-out from LG product box or photo of serial number on the purchased product and model)

• Proof of purchase (Invoice) and Delivery Note (if delivery of purchased LG product is scheduled after Redemption Period).

• Authorisation letter duly signed by customer who purchase the LG product (if name of Redemption Party is different from name of customer in invoice)

 

*Kindly note that LG reserves the right to reject any redemption if any of the above Redemption Documents is not submitted together with the LG Gift Redemption Form at the Redemption Centre.

 

 

Free Grocery E-Vouchers Redemption Details

1. Visit https://www.lg-redemption.com/register

 

2. Fill in your personal details

• First name

• Last name

• Mobile number

• Email address

 

3. Fill in your purchase details and upload proof of purchase

a. Place of purchase

b. Date of purchase

c. Proof of purchase (original invoice, receipt, or order confirmation slip)

 

4. Select your product details, fill in the serial number and upload photo of serial number

a. Category

b. Model number

c. Serial number

d. Photo of serial number (for TV products, please take photo of the serial number at the back of the physical product and not outside on the carton box)

 

5. Submit your gift redemption request