We regret the trouble you have experienced with this air conditioner. If this device is not blowing any cold air, then it would be recommended to check the filters and the air ducts. If this does not resolve the matter, then the unit may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2015-11-18