Rated 3 out of
Machine two years old and the motor and panel have failed. Repair has been over a month in the works. The entire process has been difficult.
Date published: 2021-02-21
Rated 2 out of
Herb the elder
Terrible repair service
Service repairman abandoned the work. Had to find another repairman. Have several LG products. Will never buy another.
Date published: 2021-01-11
Rated 2 out of
"Don't judge a book by it's cover"
We ordered 4 pieces of this LG suite of appliances before they were even out on the market! They are absolutely beautiful! ......however....
we purchased them from JCPenny before they quit selling appliances. We purchased them on 24 months same as cash....they were pricier than we had budgeted for but I HAD TO HAVE THEM. I did not even have the appliances paid for yet and.....2 of the 3 dishwasher racks rusted! After contacting LG , they replaced them, without hassle however it took 5 phone calls, 4 shipments of wrong dishwasher racks, we are still waiting for 1 rack to be replaced!...Most importantly, this dishwasher does not have a heating element and such does not completely sanitize anything....note to self.....NOT the best choice during a national pandemic....COVID. Another very annoying thing about this dishwasher is ....it started beeping in the middle of the night after we had set the dishwasher for the delay time....and the beeping would not stop til we opened the dishwasher....then we had to download an app on our smartphone, fill out the app, press a bunch of buttons, listen to a dial up annoying noise....this is in the middle of the night.....for the diagnosis to pop up on my phone that says.....add dishwasher rinsing agent! FOLKS....I'M SERIOUS! There is not anyway of telling how much rinse aid is in the hole. hmmmmmmm........
The microwave does what it is supposed to however, the "popcorn" button burns our popcorn.
Do NOT buy this stove/oven. The black stove top will never ever look new after you use it a couple of times. Also, this oven is not self-cleaning! What!?? Yep! It's like buying a FLIP phone with dial up internet! Terrible for this day and age.
The refrigerator is the one with the freezer on the bottom and the "see through" door. We absolutely love this refrigerator .
Again, these are the most beautiful appliances but if you actually use them.....I'd recommend something else.
Date published: 2020-12-11