Magic Motion Remote Controller buttons unresponsive

Magic Motion remote Controller not operating properly

If you happen to notice the buttons on the Magic Motion remote controller are intermittently unresponsive and/or the on-screen cursor is not moving smoothly, there could be wireless interference between the television and the controller.

Cause and Symptoms

The slightest occurrence you experience whereas the remote controller is unresponsive trying to communicate with the television or the on-screen cursor is moving irregularly or lagging, there are a few things you need to verify past the obvious :

• Dead batteries
• Inverse batteries (incorrectly inserted)
• Remove Controller not paired





Try this

Cannot control the TV with the remote control.

• Check if anything such as tape has been placed over the receiver.
• Check if there is any obstacle between the product and the remote control.
• Replace the batteries with new fresh ones.

How to deregister the Magic Remote Control

Press the (BACK) and (HOME) buttons at the same time, for five seconds, to unpair the Magic Remote with your TV.

• Pressing and holding the button will let you cancel and re-register Magic Remote at the same time.
Warning It is recommended that an Access Point (AP) be located more than 0.2m (0.65 ft) away from the TV. If the AP is installed closer than 0.2m (0.65 ft), the Magic remote control may not perform as expected due to frequency interference.

There is also the possibility the wireless Network AP router could be interfering with the television’s wireless sensor :






The television’s wireless reception module is located on the lower left side of the panel, sometimes around the middle. As a preventive measure, should your network router be positioned close to the television, especially on the left hand side, try to move it more to the right.

This applies to all LG televisions featuring a Magic Motion Remote Controller at the exception of OLED models “W” series.