The digital age broadened video format availability notably with the development of video content compression.
As such, many video codecs and formats are at the source of the many video streaming and transportable media containers.
Some formats, more popular than others, are generally viewable on just about any home entertainment display device.
There are, regrettably, some questionable video formats that are not supported.
Should you experience such occurrence, will appear on screen a pop-up message notification to that effect. It will generally read: “Unsupported file format”.
Cause and Symptoms
- You may come across an on-screen pop-up message notification stipulating the content you wish to view is either unsupported or invalid.
Try this
Try playing the video file on your computer.
Try playing the file using favorite media player on your computer and make sure the file is not corrupted.
Inspect the supported resolution, video/audio codecs, and frame size.
※ Depending on the display or projector model, the supported specifications may differ.
※ Please consult the user manual for any playback requirements. Codec updates are not supported by home entertainment display devices.
- LG ProBeam & CinéBeam 4K UHD Laser models
- Maximum supported resolution: 3840 x 2160 @60p (H.264 / HEVC)
- LG CinéBeam Full HD models
- Maximum supported resolution: 1920 x 1080 @60p (H.264 / HEVC)
- LG CinéBeam LED 720p projector models
- Maximum supported resolution: 1920 x 1080 @30p
- ※ IMPORTANT : not all below listed file formats are supported on LED 720p projector models.
| File extension | Codec | |
|---|---|---|
| asf wmv |
Video | VC-1 Advanced Profile (except for WMVA), VC-1 Simple and Main Profiles |
| Audio | WMA Standard (except for WMA v1/ WMA Speech) | |
| avi Xvid |
Video | Xvid (except for 3 warp-point GMC), H.264/AVC, Motion Jpeg, MPEG-4 |
| Audio | MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby Digital Plus, LPCM, ADPCM, DTS |
|
| mp4 m4v mov |
Video | H.264/AVC, MPEG-4, HEVC |
| Audio | Dolby Digital, Dolby Digital Plus, AAC, MPEG-1 Layer III (MP3), Dolby AC-4 |
|
| 3gp 3g2 |
Video | H.264/AVC, MPEG-4 |
| Audio | AAC, AMR-NB, AMR-WB | |
| mkv | Video | MPEG-2, MPEG-4, H.264/AVC, VP8, VP9, HEVC |
| Audio | Dolby Digital, Dolby Digital Plus, AAC, PCM, DTS, MPEG-1 Layer I, II, MPEG-1 Layer III (MP3) |
|
| ts trp tp mts |
Video | H.264/AVC, MPEG-2, HEVC |
| Audio | MPEG-1 Layer I, II, MPEG-1 Layer III (MP3), Dolby Digital, Dolby Digital Plus, AAC, PCM, Dolby AC-4 |
|
| mpg mpeg dat |
Video | MPEG-1, MPEG-2 |
| Audio | MPEG-1 Layer I, II, MPEG-1 Layer III (MP3 | |
| vob | Video | MPEG-1,MPEG-2 |
| Audio | Dolby Digital, MPEG-1 Layer I, II, DVD-LPCM | |
| rm rmbv |
Video | RV30, RV40 |
| Audio | Realaudio6 (cook), AAC LC, HE-AAC | |
Move left or right to check the content.
* .rm, .rmvb : May not be supported for some models.
* Bit rate range : within 32 kbps ~ 320 kbps (MP3)
* Caption file extension : *.smi/*.srt/*.sub(MicroDVD, SubViewer1.0/2.0/*.ass/*.ssa/*.txt(TMPlayer) / *.psb(PowerDivx)
* Supported embedded subtitles format :
➔ 1. Matroska (mkv): Sub Station Alpha (SSA), Advanced Sub Station Alpha (ASS), SRT
➔ 2. MP4 (mp4): Timed Text
All requirements, including video/audio codecs, resolution, and file name extension, must be satisfactoraly met for normal viewing function.
This guide was created for all home entertainment display device models. Images or content presented herein may differ from your product.
