Help Library

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  • general article icon
    Troubleshooting
    Not Heating - Microwave
    When the microwave oven does not heat, it may be caused by entering the wrong settings or an inadequate power supply. The microwave should display an error code if there is a severe problem which requires a technician. If there is no error ...
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    Troubleshooting
    Key Pad Doesn't Work - Microwave Oven
    If buttons on the key pad are not responding when pressed, it may be possible that the CHILD LOCK feature is active.To test if the CHILD LOCK feature is deactivated:Press the STOP/CLEAR button on the microwave's keypad.Press and hold the ST...
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    Troubleshooting
    Error Codes - Cooktop and Range
    >Select the type of unit from the list below for the appropriate troubleshooting steps: Electric RangeRadiant CooktopGas ModelsChild LockThe Child Lock code is not actually an error code, but the control panel will not operate. To disable t...
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    Operation
    Microwave - Beeper settings
    Some microwave allow you to change the beep settings through the CUSTOM SET button.Note: The CUSTOM SET is not available on all microwaves. Press the CUSTOM SET buttonselect the desired functionselect the desired result For example, to tur...
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    Troubleshooting
    Burner Flames Uneven, Large, Small - Gas Cooktops - Ranges
    Cooktop, oven, and burner temperature issues may be resolved without a technician. If you see any error on the display screen, please visit our Error Codes - Cooktop and Range page to resolve the error.NOTE: This article should only be used...
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    Troubleshooting
    Oven Not Heating - Gas Ranges
    Oven temperature issues may be resolved without a technician. If you see any error on the display screen, please visit our Error Codes - Cooktop and Range page to resolve the error.Before we proceed, watch this video about LG Range - Heatin...
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