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Rated 5 out of
Why is this discontinued??This was the best vacuum I have ever purchased!! I wanted to get a second one for rental property. So sad to find it’s unavailable. Seriously, the best, most effective vacuum ever - and sadly, I’ve owned so many : ( Please bring it back!!
Date published: 2018-05-20
Rated 5 out of
Works great after 5 years and we have petsThis vacuum has been working great since we purchased it, my husband cleans the roller as necessary once in a while and it just keeps on trucking. I'm sad to see it discontinued.
Date published: 2017-01-16
Rated 3 out of
Power Head stopped working in 1 year 9 monthsWe purchased this Vaccum through a national chain, in Canada in December 2012. At first, I was impressed with the build-solid, not cheap feeling. It worked like a charm. Felt like the suction was great for our carpeted areas in a town home (1300 square feet, about 800 square feet are carpeted). We used the vacuum weekly and with usual use, the power head failed. When the power head was pulled back, it would loose power momentarily. This loss of power always occurred when pulling back. I ensured all the connections were on as suggested, but no luck.
LG customer service was great. No service locations in my area, so they arranged for store credit. I may look to purchase the same unit, again. Hopefully I will not be burned twice.
Ask your questions. Share your answers. Please review the detailed product information and help guides in the Product Support section for this product prior to posting a question.
The hose handle has a chip inside it where it engages to the wand. It doesn't engage properly so the power nozzle doesn't work. Can I get a replacement hose and if so, where? Love this vacuum.
Asked by: Kbanks
Hello, there are many places online that have this part in stock. The part number is AEM73153001. Hope this helps! ^AC
Answered by: Amber C
Date published: 2018-06-12
What is the replacement part number for the 2 in 1 upholstery accessory for the LG LcV900B vacuum cleaner?
Asked by: eakrouse
Parts and accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/content/en-US/forms/lg_parts. The part number for this item is: ABC72930101.
Answered by: NeilE
Date published: 2017-02-22
Where can I order replacement filters for this model?
Asked by: mpittman0713
The closest LG Authorized Parts Distributor to your location from whom you can order replacement filters for the LG Kompressor® PetCare Plus Canister Vacuum Cleaner, Model # LcV900B is:
Encompass Parts Distribution
775 Tipton Industrial Dr. Suite F
Lawrenceville, GA 30046
Answered by: LGJoel
Date published: 2016-12-20
How do I order a replacement DualForce™ With Motorized Bar Tool?
Asked by: GoshenGirl
Parts and accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/content/en-US/forms/lg_parts.
Answered by: NeilE
Date published: 2016-10-12
The cord won't disengage
Asked by: 5551212
We regret the trouble you have experienced with this vacuum cleaner. If this device needs service, then please contact our Customer Interactive Center at 800-243-0000.
Answered by: NeilE
Date published: 2016-05-17
I need a part AGRPT1 its the entire straight arm that connects handle to vacuum head is this available ?
Asked by: Byran
Parts and accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders and pricing information, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/content/en-US/forms/lg_parts. The part number for this Telescopic Pipe Assembly is AGR73194501.
Answered by: NeilE
Date published: 2016-04-04
I would like to know if there are any repair centers around the Somerset, New Jersey area. Thank you
Asked by: Wangnoon52
We regret the trouble you have experienced with this vacuum cleaner. There are no know technicians in this area who work on this product. Please contact our Customer Interactive Center at 800-243-0000 to make proper service arrangements for this device.
Answered by: NeilE
Date published: 2016-01-28
Wand/Handle/Hose won't stand vertical on it's own
Is this by design? There doesn't seem to be a locking mechanism in place on the power nozzle when you stand the wand/handle/hose upright. When you pause for a second and walk away from the unit the handle & hose fall straight backward. So you have to carefully let go so it doesn't smash on the floor and then bend down and pick it up off the floor when you return.
The only method I see is you have to actually "hang" it in the main canister body which seems very odd (as it's not the easiest to fit the notches together). I've never seen a vacuum that won't stand upright on it's own.
I look at the pictures of the unit on the site and the want and handle are staying vertical and it's not hanging on the main canister body.
Maybe something is wrong with my power nozzle's locking mechanism??
Asked by: BZ101
We regret the inconvenience you have experienced with this vacuum cleaner. This model has not been designed with an active latch to hold the telescopic wand upright. There is no lever or pedal to release the wand, except that for removing the wand from the vacuum head. It may be possible to continue tilting the wand forward when setting it upright. If you have additional questions in this matter, please contact our Customer Interactive Center at 800-243-0000.
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Designed for the way you live, LG vacuums give you the power to clean your floors your way. Available in two distinct styles—long-lasting stick vacs and robot vacuums for effortless cleaning—our innovative collection boasts a wide range of features that not only help you achieve a new level of clean, but help you save time too.
Get clean floors without lifting a finger. Designed for truly efficient cleaning, LG's robot vacuum cleaners, known as the Hom-Bot™, use our revolutionary Dual Eye 2.0™ Mapping System, which includes two cameras (mounted on the top and bottom of the vacuum) to help the Hom-Bot map the area around your home as it cleans, which helps ensure it doesn't miss a spot. In addition, with SmartThinQ® technology, you can control your vacuum cleaner using an app on your smartphone, or using voice commands with the Google Assistant or Amazon Alexa—which makes keeping your house tidy even easier.
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