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WM3987HW

Key Features

  • TrueBalance™ Anti Vibration System
  • Direct Drive Motor, 10 Year Warranty
  • Ultra Large 3.6 cu.ft. Capacity
  • Ventless Condensing Drying System

available colors:

Smooth White Discontinued
SUMMARY
SIZE AND WEIGHT
PROGRAMS
FABRIC CARE FEATURES
CONVENIENCE FEATURES
MATERIALS AND FINISHES
MOTOR
POWER SOURCE
WARRANTY/UPC

What People Are Saying

Rated 2 out of 5 by from Major mistake buying this machine I bought mine 3-27-2012. The drain pump was replaced 3 times, drain hoses, noise filter...It is just 8 months since the last repair job. I think the LG company owes me because of this defective product. I would gladly trade in for regular washer dryer.
Date published: 2018-02-09
Rated 5 out of 5 by from Great fit for our panty We bought the LG fridge with bottom freezer (which is funny when you think about it) 3 weeks ago and it has been a great addition to our pantry. The fridge gives us additional space for drinks, ice cream, and guests' side dishes or entrees when we host pot-luck dinners. And I switched the door hinges to swing from the left instead of the right, so that's easy enough to do. All in all, a great appliance from LG.
Date published: 2017-12-21
Rated 2 out of 5 by from worked great for 2 years Now that I've had the LG machine for several years I got to know the design flaws. There is no way for the consumer to get the lint out of the machine when it builds up and prevents the drying sensor to work. The motor and fuses blew and so far, I have had the repair person 4 times. Good thing I got an extended warranty
Date published: 2017-09-04
Rated 1 out of 5 by from Lemon! This thing has given me nothing but problems! It has broke down several times! The drain hose broke ruining my wood floor! Then the drain pump failed and had to be replaced. Then the steam fan got glogged and had to be cleaned, the tech said it happens and nothing i can do but call for service regularly. And now it is not drying my clothes and had to be drained manually. Luckily i got an extended warranty, but this doesnt account for the hundreds of dollars i lost to take off of work to wait for the repair man. I plan on buying a new washer and dryer and taking a sledge hammer to this product! If i can keep one person from buying an LG product, my job is done!
Date published: 2017-06-01
Rated 5 out of 5 by from SUPERB Ventless Combo. 25 cents per full cycle This unit is BRILLIANT. It cleans VERY well, is quiet and does a FULL cycle (wash / dry) for only $ 0.25. Note: some people complain about the units reliability, etc. MOST of those do not care for it properly! This is not a typical washer/dryer. Yes there IS A LINT TRAP, and you need to clean it monthly. What you REALLY need to do - after EACH CYCLE - is wipe the lint from the rubber front gasket with a wet cloth. That is the one real thing that will keep it healthy. Then once a month check the lint trap (bottom left of unit). It'll be empty each time or nearly so, provided you wipe the gasket as you should - that is critical. We do and it's the best machine we've ever owned. It's super quiet, does a great job of cleaning and runs a full cycle including wash and dry for only 25 cents. We've had ours now since 2013, and only JUST NOW do we finally have to replace one little part (the drain pump) - it's easy to do and only costs $20-30. There are great videos on youtube. We got ours for only $975 at a Sears Outlet back in 2013 - it's an amazing product!
Date published: 2017-04-19
Rated 3 out of 5 by from Defective drain tubing--replaced and began leaking Not too long after my initial purchase the drain hose began a torrential leaking during the drying cycle. I had a warranty and it was replaced. Now the replacement is leaking in the exact same spot. Obviously, this is a part defect. Other than that I love this machine.
Date published: 2016-12-21
Rated 1 out of 5 by from dryer quit working and can't be fixed! I bought this combo washer/dryer only four years ago. It has had to be serviced twice. Now the drying cycle makes the clothes sopping wet and the repair service can not figure out how to fix it! A lot of money spent on a short-lived appliance!
Date published: 2016-06-22
Rated 1 out of 5 by from Motor been replaced annually About 12 months after purchase the machine motor stopped. Had it repaired, and had to pay the full price since the 12 mo warranty had just expired. At the 24 mo anniversary again the motor went out. Again had to pay full price for the repair. Now the motherboard is out.
Date published: 2016-04-29
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ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

The water comes into the drum but the two water pump in front of the drum don't function... What should we do ????

Asked by: Rasslamptey
Hi Rasslamptey, we see you are contacting us from Ghana. Sadly, we do not have information in regards to your unit purchased overseas. Please contact the LG Support Center for your country, http://www.lg.com/common/index.jsp for assistance. ^AC
Answered by: Amber C
Date published: 2018-07-04

Can I connect my washer to my phone?

Asked by: Mike turner
Hello Mike. Regrettably, the LG Front Load Washer / Dryer Combo, Model # WM3987HW does not have the capability to connect to your phone...^IFV
Answered by: LGJoel
Date published: 2018-06-14

It takes 10 hours for my clothes to dry!!!! Is there a filter that needs to be cleaned?

Asked by: MJN1
There is a filter at the bottom left side of the unit that needs changed periodically. For further assistance with long dry times check out the following link: http://www.lg.com/us/support/product-help/CT10000010-1337785583277-long-dry-time ^CP
Answered by: ChrisPSM
Date published: 2018-03-10

HOW many watts dose this run on for use with a generator 

Asked by: Marc1234567
Hi Marc1234567. The requested information will be on the nameplate attached to the motor for the LG Front Load Washer / Dryer Combo, Model # WM3987HW as is required NEMA, the National Electrical Manufacturer's Association which specfies that every motor nameplate must show specific items which will include the rated volts and full load amps, amongst other specs. Regrettably, we do not have access to this information nor is it listed in the specifications nor the owner's manual for the dryer. However, you can get an estimate by multiplying the rated voltage and amperage listed (i.e. 120 V x 12 A) for the power which is expressed as wattage (1,440 watts or 1.44 kW). If you need a more acurate number, please contact our Support Center at (800) 243-0000. You will also need to know what the startup or surge wattage is which will be considerably higher than the running wattage for a few seconds until the motor starts...^IFV
Answered by: LGJoel
Date published: 2018-03-06

Where is the main board located show picture if possible

Asked by: Michaels2
Hello, sounds like you need a technician. Please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at @LGUSSupport when you are with the unit. ^AC
Answered by: Amber C
Date published: 2018-03-06

The lint trap is broken in my dryer, can I buy a new one?

Asked by: Madisond123
Yes, you sure can. The one closest parts distributor to you is https://encompass.com/general/Contact-Us ^AC
Answered by: Amber C
Date published: 2018-02-06

How much water does it use?

Asked by: Jace27
Hi Jaqce27. The LG Front Load Washer / Dryer Combo, Model # WM3987HW auto-adjusts its water levels according to the type and size of wash load for best results and maximum efficiency...^IFV
Answered by: LGJoel
Date published: 2018-07-06

I am unable to complete a wash dry without the machine powering off by itself. When powered back on it has a PF error. What could be causing this. The breaker and circuit are fine and never power off. The power grid is fine. It is the machine.

Asked by: raycan
The PF error code indicates a power failure. This may occur if the power supply to the washer is interrupted during a cycle from power outage. However, if the code is appearing during every cycle, the unit may require service. Unfortunately, we are unable to support products outside of the US. We would recommend contacting LG Canada, please visit: www.lg.com/ca_en/support
Answered by: Shena
Date published: 2017-11-16
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