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WM3987HW

Key Features

  • TrueBalance™ Anti Vibration System
  • Direct Drive Motor, 10 Year Warranty
  • Ultra Large 3.6 cu.ft. Capacity
  • Ventless Condensing Drying System

available colors:

White Discontinued
SUMMARY
SIZE AND WEIGHT
PROGRAMS
FABRIC CARE FEATURES
CONVENIENCE FEATURES
MATERIALS AND FINISHES
MOTOR
POWER SOURCE
WARRANTY/UPC

What People Are Saying

Rated 5 out of 5 by from Great device Had it 5 years now and is great machine, nothing but working. Happy with it!!
Date published: 2019-02-14
Rated 1 out of 5 by from I want a refund The idea of saving space was appealing but we spent twice as much time drying loads which backed up our laundry schedules. I broke down and purchased a dryer but I'm still stuck with this washer that I have to DRAIN... who does that? I really want my money back and a regular washer.
Date published: 2019-02-07
Rated 3 out of 5 by from It was perfect until.. I bought this washer around 4 years ago, and its been doing well until it mysteriously stopped turning on. I've checked the outlet and it seems to be an internal problem with the washers power system. Is there any way I can fix this without breaking the bank?
Date published: 2018-12-09
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ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

The water comes into the drum but the two water pump in front of the drum don't function... What should we do ????

Asked by: Rasslamptey
Hi Rasslamptey, we see you are contacting us from Ghana. Sadly, we do not have information in regards to your unit purchased overseas. Please contact the LG Support Center for your country, http://www.lg.com/common/index.jsp for assistance. ^AC
Answered by: Amber C
Date published: 2018-07-04

Can I connect my washer to my phone?

Asked by: Mike turner
Hello Mike. Regrettably, the LG Front Load Washer / Dryer Combo, Model # WM3987HW does not have the capability to connect to your phone...^IFV
Answered by: LGJoel
Date published: 2018-06-14

It takes 10 hours for my clothes to dry!!!! Is there a filter that needs to be cleaned?

Asked by: MJN1
There is a filter at the bottom left side of the unit that needs changed periodically. For further assistance with long dry times check out the following link: http://www.lg.com/us/support/product-help/CT10000010-1337785583277-long-dry-time ^CP
Answered by: ChrisPSM
Date published: 2018-03-10

HOW many watts dose this run on for use with a generator 

Asked by: Marc1234567
Hi Marc1234567. The requested information will be on the nameplate attached to the motor for the LG Front Load Washer / Dryer Combo, Model # WM3987HW as is required NEMA, the National Electrical Manufacturer's Association which specfies that every motor nameplate must show specific items which will include the rated volts and full load amps, amongst other specs. Regrettably, we do not have access to this information nor is it listed in the specifications nor the owner's manual for the dryer. However, you can get an estimate by multiplying the rated voltage and amperage listed (i.e. 120 V x 12 A) for the power which is expressed as wattage (1,440 watts or 1.44 kW). If you need a more acurate number, please contact our Support Center at (800) 243-0000. You will also need to know what the startup or surge wattage is which will be considerably higher than the running wattage for a few seconds until the motor starts...^IFV
Answered by: LGJoel
Date published: 2018-03-06

Where is the main board located show picture if possible

Asked by: Michaels2
Hello, sounds like you need a technician. Please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at @LGUSSupport when you are with the unit. ^AC
Answered by: Amber C
Date published: 2018-03-06

The lint trap is broken in my dryer, can I buy a new one?

Asked by: Madisond123
Yes, you sure can. The one closest parts distributor to you is https://encompass.com/general/Contact-Us ^AC
Answered by: Amber C
Date published: 2018-02-06

How much water does it use?

Asked by: Jace27
Hi Jaqce27. The LG Front Load Washer / Dryer Combo, Model # WM3987HW auto-adjusts its water levels according to the type and size of wash load for best results and maximum efficiency...^IFV
Answered by: LGJoel
Date published: 2018-07-06

I am unable to complete a wash dry without the machine powering off by itself. When powered back on it has a PF error. What could be causing this. The breaker and circuit are fine and never power off. The power grid is fine. It is the machine.

Asked by: raycan
The PF error code indicates a power failure. This may occur if the power supply to the washer is interrupted during a cycle from power outage. However, if the code is appearing during every cycle, the unit may require service. Unfortunately, we are unable to support products outside of the US. We would recommend contacting LG Canada, please visit: www.lg.com/ca_en/support
Answered by: Shena
Date published: 2017-11-16
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