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WT4870CW

Key Features

  • 4.5 cu.ft. Ultra Large Capacity
  • Direct Drive Motor 10 Year Limited Warranty
  • ColdWash™ Technology
  • SmartDiagnosis™
SUMMARY
CAPACITY
APPEARANCE
ENERGY
WASH PROGRAMS
FABRIC CARE FEATURES
CONVENIENCE FEATURES
MOTOR AND AGITATOR
MATERIALS AND FINISHES
POWER SOURCE
DIMENSIONS
WARRANTY

What People Are Saying

Rated 1 out of 5 by from Poor quality We have had this washer for a while now and am very displeased with the quality. It seems that every load at some point goes to UE or uneven. No matter how we load it, it always goes uneven! I have read on blogs that there is a problem with the electronics board and it’s hard to get anyone to take this issue seriously.
Date published: 2018-09-26
Rated 1 out of 5 by from Should last longer than 5 years I purchased this washing machine at home depot in June of 2013. I also purchased the 5 year extended service contract. It performed great for the last 5 years and now that it's 2 months outside of the extended service contract it is clunking and grinding. It also displays the "LE" code. We have tried different size loads and washes but it still makes a terrible noise. Very disappointed with LG. A washer should last longer than 5 years. I will never purchase another LG appliance or electronics item again.
Date published: 2018-08-11
Rated 1 out of 5 by from Would not recommend. The particular washer I purchased definately does not live up to my expectations. From day one washer clean cycle does not complete when in use. Small loads never complete cycle without error code. Clothing does not appear clean. ( Stains are still visable such as sweat, deodorant etc. ) Wash times are much longer than older machines with tub agitators.
Date published: 2018-07-10
Rated 1 out of 5 by from Washer does not drain & constantly out of balance We have never been more disappointed in an appliance. 50% of our loads have out of balance issues. As an example, it took us 4.5 hours to wash the sheets from our king size bed due to out of balance issues. We understand LG's "small load and same size items" instructions but this is ridiculous. Additionally, upon completion of its wash cycle, the washer leaves the detergent receptacle and fabric softener receptacle half full of water 75% of the time.
Date published: 2018-07-02
Rated 1 out of 5 by from Junk! I have struggled with this washer since it was a year old. Could not get a cycle of any laundry load (small or large and with similar weights) to complete. Every single load gets the UE error. A load of laundry could keep going a whole day - wasting tons of water. I have had it 'fixed' several times and still the same problem. After 3 years of dealing with this junk model - I will have to dump it. Will not buy LG again.
Date published: 2018-04-15
Rated 1 out of 5 by from Malfunctioned before 5 years old Bought this washer almost 5 years ago. It ran fine until about 6 months ago. Just can't stop the UE errors even with very small loads on low spin cycles.
Date published: 2018-03-23
Rated 1 out of 5 by from Horrible - Do not buy I got this washer since the first one I received broke in the first six months. This washer is terrible. It never completes a load. It always says UE (unbalanced) and it takes hours for a load. Do not buy this washer
Date published: 2018-03-15
Rated 1 out of 5 by from Pile of You Know What This is the worst washing machine ever. I cannot even get an empty load to complete. No matter if you have 1 or 20 items, it constantly stops and say UE (Uneven Load). You spend hours trying to get the load to complete. You pull items out or add items. It can take a whole day for wash cycle. And what is incredible, it is out of warranty. But yet it has been doing this for years. Can't seem to get service on this item. If I could I wouldn't even give this one star.
Date published: 2018-03-01
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ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

Can you use tide pods in the WT4870C?

Asked by: Bmpb2018
Make sure to use HE (High Efficiency) detergent for top loading washing machines. HE detergents dissolve more efficiently and produce fewer suds to ensure efficient washing and rinsing. Use the correct amount of detergent as indicated on the label of the detergent packaging. HE pods can be used with this washing machine. ^CP
Answered by: ChrisPSM
Date published: 2018-10-02

We just moved into a house that has the LG WT4870CW washing machine. I would like to know how old the model is. The product Code is T1335ADFP ABWEPUS. Thank you!

Asked by: Hudson River
Unfortunately we would be unable to know for sure how old the model is using the product code. We would be happy to get additional information from you to assist you with this question. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Answered by: ChrisPSM
Date published: 2018-09-14

 I bought this washer back in 2013 and is broken down on me. I want to know is there anyway I can get it fix for free? I saw your logo said 10yrs warranty since I only have for 4yrs.

Asked by: Evilhrt88
Hello Evilhrt88 and hate to hear. Give us a call at 1-800-243-0000 so we can see what we can do. ^AC
Answered by: amber
Date published: 2017-11-15

My Landry having a lot of stain... how do I remove these? Of course I tried clean mode but it is not enough to clean up.

Asked by: Simic
Our community forum offers helpful information regarding our top loader washers. Check out the post on these units here: https://lgcommunity.us.com/discussion/28/lg-top-loaders-everything-you-need-to-know#latest If you are still in need of assisatnce, please reach out to our support team via Twitter @LGUSSupport, Facebook at www.Facebook.com/LGUS, or by phone at 800-243-0000.
Answered by: Shena
Date published: 2017-10-27

My washer won't lock

Asked by: Gorrion
We regret the trouble you have experienced with this washing machine. It is recommended to check the latch area, that there is no obstruction preventing the lock. Please contact our Customer Interactive Center at 800-243-0000 for assistance in this matter.
Answered by: NeilE
Date published: 2017-02-14

My water will not turn off and floods if I try and run a load. My brother said it is probably the cold water inlet valve. Can you please advise how I order this part?

Asked by: Soddy girl
Parts and accessories can be obtained through our parts distributor, MCM Electronics. Their contact number, for placing orders and pricing information, is 800-824-9491. You can also use their website, at http://www.mcmelectronics.com/content/en-US/forms/lg_parts. For components such as interior parts, it is highly recommended to enlist the assistance of a qualified service technician for purchase and installation. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Answered by: NeilE
Date published: 2017-01-18

My washer leaks soapy water from the bottom during rinse and spin cycles

Asked by: Omani
We regret the trouble you have experienced with this washing machine. Check to ensure that the tub is not overloaded, causing an overflow of soapy water. If this is not the case, then the washer may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Answered by: NeilE
Date published: 2016-12-10

My LG WT4870C during the wash cycle has started making an electrical noise as if it is trying to agitate but cannot. During wash cycle I used to be able to hear water sloshing but now cannot. All other functions (rinse, spin etc.) seem normal. Please help

Asked by: dbpjr
We regret the trouble you have experienced with this washing machine. Consider the possibility that the impeller, located at the bottom of the wash tub, may be operating and spinning, even if motion is not detected above the surface of the wash load. If this is still not turning, then the washer may require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Answered by: NeilE
Date published: 2016-10-13
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