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Error Codes - Washing Machine

Troubleshooting Laundry Accessories, Washer Dryer Combos, Washers Last Updated 02/25/2017
Error Codes - Washing Machine

An error code on the display of the washer can usually be resolved by performing a few simple troubleshooting steps. Select your type of washer and the corresponding error code below:

  • The CE error code indicates that there has been an over-current in the electrical circuit of the motor. It is caused by a short circuit, loose connection, ground fault or power surge.

    To fix this:

    1. Unplug the washer for 10 seconds.

    2. Plug the washer back in and attempt to run a cycle.

    If the CE error code persists, close the water tap; and unplug the washer. The unit will require a repair service. Please visit our Request a Repair page for a professional service.

  • Cd is not an error code, but an indicator that the drying cycle is completed, it actually means "cool down" when displayed on the multi display.

    • Cool down is set automatically when the drying cycle is completed.

    • When clothes are not removed promptly when the drying cycle ends, wrinkles can form. The cool down feature periodically tumbles, re-arranges and fluffs the load to avoid wrinkles formation up to 4 hours.

    • The message will continue to display until the clothes are removed, or the START/PAUSE button is pressed.

  • CL is not an error code, but an indicator that the child lock feature is active.

    To activate or de-activate child lock, press and hold the child lock button for 3 seconds.

    Note: If the child lock feature is active, the control panel is disabled, and settings cannot be adjusted.

  • A dE error code means the washer is unable to lock it's door. This might be caused when:

    • The door is not closed completely.

    • The door is misaligned.

    • A defective door latch is in place.

    To fix this:

    1. Press POWER, and turn the machine OFF.

    2. Unplug the machine.

    3. Note: If you cannot unplug the washer, power the washer OFF, and trip the circuit breaker.

    4. With the power being disabled, press and hold the START/PAUSE button for 5 seconds.

    5. Plug the washer back in.

    6. Power the unit back ON.

    7. Press-in on the door firmly.

    8. Select any cycle, and press START/PAUSE.

    To prevent future occurrence of the dE error:

    • The drum can be fully loaded, but make sure that it is not tightly packed; this can force the door out of alignment.

    • Avoid putting weight on or pushing down on the door while it's opened. By putting much strain on the door hinge can cause a misalignment.

    • Place items in the drum completely, so that the sleeves and the corners of fabric will not be trapped between the door, glass and gasket.

  • The dE1 error code indicates that the washer's door is open and not locked.

      To fix this:

    1. Unplug the washer for 10 seconds.

    2. Plug the washer back in, ensure that the door is completely closed, and restart the cycle.

    If the dE1 error code persists, close the water taps; and unplug the washer. The unit will require a repair service. Please visit our Request a Repair page for a professional service.

  • The dE2 error code indicates that the washer door is closed, but not locking.

    1. Unplug the washer for 10 seconds.

    2. Plug the washer back in to ensure that the door is perfectly closed, and restart the cycle.

    If the dE2 error code persists, close the water taps, and unplug the washer. The unit will require a repair service. Please visit our Request a Repair page for a professional service.

  • The FE error code indicates that the washer is overfilling. This is usually the result of faulty water valve.

    To fix this:

    1. Close both water taps.

    2. In order to drain out any trapped water, power the washer back on, and press the spin speed button until no spin is selected, and press the START/PAUSE button.

    3. Once the washer has drained, restart the washing cycle.

    If the FE error code persists, the unit will require a repair service. Please visit our Request a Repair page for a professional service.

  • An IE error code means that the washer is unable to fill with water. This is likely caused by:

    • Closed water supply taps.

    • Kinked inlet hoses.

    • Clogged inlet filters.

    • Faulty hot or cold inlet valves.

    For more information on how to fix this error, visit our IE Error Code - Front Load Washer article.

  • An LE error code on the washer's display indicates that the motor is locked, possibly due to heavy washing load.

    For more information on how to fix this error, visit our LE Error Code - Front Load Washer article.

  • An OE error code indicates that the washer is unable to drain off the water it used during the washing cycle. The main causes of this error code are:

    • Clogged drain pump filter.

    • Kinked drain hose.

    • Clogged stand pipe.

    For more information on how to fix this error, visit our OE Error Code - Front Load Washer article.

  • The PE error code indicates that the water level sensor is malfunctional.

    To fix this:

    1. Unplug the washer for 10 seconds.

    2. Plug the washer back in, and restart the cycle again.

    If the PE error code persists, the unit will require a repair service. Please visit our Request a Repair page for a professional service.

  • The PF error code indicates a power failure. This may occur if the power supply to the washer is interrupted during a cycle from power outage.

    To fix this:

    1. Simply restart the washing cycle process.

  • The tE error code indicates a heating error, usually caused by faulty thermistor.

    To fix this:

    1. Unplug the washer for 10 seconds.

    2. Plug the washer back in, and press power button. Press the spin speed button until no spin is highlighted.

    3. Once the washer is drained, restart the washing cycle process.

    ,

    If the tE error code persists, close the water taps and unplug the washer. The unit will require a repair service. Please visit our Request a Repair page for a professional service.

  • The UE code indicates an unbalanced load. The size and type of wash load can cause the washer to become unbalanced.

    • Small wash load

    • The weight of the load must be evenly distributed across the surface of the drum for proper operation.

      On small loads, even distribution does not happen easily as the normal loads. Clothing will clump together, throwing the weight of the drum off during the spin cycle.

      To fix this:

      1. Re-arrange the items in the drum, and restart the spin cycle.

    • Mixed fabric load

    • Mixed fabric loads (such as jeans and t-shirts) can cause unbalanced rotation of the drum. For example, when washing jeans and t-shirts, jeans could be on one side of the drum; and t-shirts on the other side.

      To fix this:

      1. Re-arrange the items in the drum, and restart the spin cycle.

    • Bulky load (blanket/comforter)

    • Large single items such as sheets, blankets, or comforters can cause the UE error. Due to uneven spread across the surface of the drum, these items will cause an unbalanced load in the drum while spinning.

      To fix this:

      1. Re-arrange the items in the drum, and restart the spin cycle process.

    If the UE error code persists, the unit will require a repair service. Please visit our Request a Repair page for a professional service.

  • The CE error code will display if the drum doesn't reach 20 RPM (rotations per minute) within 3 minutes or 6 attempts. To fix this error requires the service of a professional technician. Unplug the unit until the repair service is completed. For your convenience, please visit our Request a Repair page for a professional service.

  • CL is not an error code. It is an indicator that the child lock feature is set active.

    To fix this:

    1. Press and hold the child lock button for 3 seconds.

    2. Note: If the child lock feature is active, the control panel will be disabled and settings cannot be adjusted.

  • D3 error code displays as a result of coupling part that is malfunctional. The unit will require a repair service, please visit our Request a Repair page for a professional service.

  • A dE error code means that the washer was not able to lock the drawer. This might be as a result of:

    1. The dE1 error code indicates that the drawer is not closed properly.

    2. To fix this:

      1. Open and re-close the drawer as an attempt to clear the code.

    3. The dE2 error code indicates that the drawer is closed, but not locked.

    4. To fix this:

      1. Turn off the washer.

      2. Pull the drawer open.

      3. Re-start the cycle.

      4. Close the drawer firmly.

  • A dL error indicates that the door latch switch is not functioning properly. There are possible causes that could lead to the display of this code, such as:

    1. An item could be caught inside the door.

    2. To fix this:

      1. Remove items.

      2. Unplug the unit for 10 seconds.

      3. Plug unit back in, and try to start the cycle again.

    3. The door switch is malfunctional.

    4. The door latch itself has been damaged.

    If the dL error code persists, the unit will require a repair service, please visit our Request a Repair page for a professional service.

  • This is not an error. DR indicates that the unit has timed out, and it is automatically draining water in the unit.

    This may happen in any of these two situations:

    1. If the unit is paused during the cycle, and left idle for 8 minutes without resuming the cycle.

    2. If the unit is powered on and left idle for 4 minutes without starting a cycle.

    In both cases, DR will display to identify the action of the unit.

  • The E6 error indicates an error about the clutch. This error can occur when a coin or a foreign object is stuck in-between the pulsator and the tub.

    To fix this:

    1. Remove every item in the wash tub.

    2. Look inside the washer to check the bottom.

    3. Check the seam between the drum and the pulsator if anything stucks there, such as a coin, zipper or paper clip.

    4. If any item is found, remove it by using a pair of pliers.

  • The E7 error indicates that the stacking switch is not working properly, or the pedestal washer is being operated without a full-size washer.

    The pedestal washer will not operate as a stand-alone unit. It must be stacked under a full-size LG appliance. The stacking switch will not operate properly if the unit is stacked under a non-LG appliance, or an LG appliance manufactured before 2009.

  • The FE error indicates a fill error. The code displays when the water level gets too high. This may be caused by a faulty inlet valve, and the machine could be filled with water while it is turned off.

    To fix this:

    1. Turn off the water to the unit, perform a drain only or spin only cycle to drain out any excess water, then unplug the unit until repair service is completed.

    If the FE error code persists, the unit will require a repair service, please visit our Request a Repair page for a professional service.

  • An IE error code means the washer is unable/cannot be filled with water. This may be caused by:

    • Closed supply taps.

    • Kinked inlet hoses.

    • Clogged inlet filters.

    • Faulty hot or cold inlet valve.

    For more information on how to fix this error, visit our IE Error Code - Front Load Washer article.

  • An LE error code on the washer's display indicates that the motor is locked, possibly due to heavy wash load or foreign object such as coins, pins, or clips have been caught between the wash plate and the inner basket.

    To fix this:

    1. Power the washer off.

    2. Press the POWER button, then press the SPIN SPEED button without selecting a cycle to drain the load.

    3. When the spin is complete, remove the clothes, find and remove any object caught in the wash plate.

    Note: Always check pockets before washing to prevent error codes and damage to the washer or clothing.

    If the unit was installed, and the packing material is not removed, it may trigger the LE error code.

    To fix this:

    1. Unplug the washer.

    2. Remove the packing material.

    3. Connect the washer to a power source.

    If the LE error code persists, the unit will require a repair service, please visit our Request a Repair page for a professional service.

  • An OE error code indicates that the washer is unable to drain the water it used during the wash cycle. The main causes of this error code are:

    • Clogged drain pump filter.

    • Kinked drain hose.

    • Clogged stand pipe.

    For more information on how to fix this, visit our OE Error Code - Top Load Washer article.

  • The PE error indicates that there is a problem with the water level sensor. This error requires the service of a professional technician. Unplug the unit till the service is completed. For your convenience, please visit our Request a Repair page for a professional service.

  • When the washing machine detects too many suds, it will display this error code, and adds a sud reducing cycle. This adds about two hours to the cycle time. If too many suds are detected during spinning, the washing machine will stop to help prevent leaking.

    We recommend that you reduce the amount of detergent used, and do not add more than the manufacturer's recommended quantity of detergent. For more information, visit our Detergent and Additives Usage article.

  • A t CL error means it is high time to run the tub clean cycle.

    • Empty the tub, insert bleach into the detergent dispenser, and select the tub clean cycle.

    • To skip the tub clean cycle, turn the cycle selector knob, or push option buttons to select desired cycle.

    • The reminder message reappears for a few wash cycles, then disappears until the next scheduled tub clean cycle.

  • A tE error is a thermistor error. This error will require the service of a professional technician. Unplug the unit until the service is complete. For your convenience, please visit our Request a Repair page for a professional service.

  • The UE code indicates an unbalanced load. The size and type of wash load can cause the washer to become unbalanced. For more information on how to fix this, visit our UE Error Code - Top Load Washer article.

Author - Sanmi Ajanaku

Sanmi is a Home Appliance expert and author of this help library article. Please leave him feedback below about the page.

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