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Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
SymptomI cannot turn on the power. How to fixPlug in the power cable firmly and turn on the power switch.Ifyou still cannot turn on the power, try to plug in to another outlet and see ifit works.For battery, if it runs out, you will not be ...
SymptomUSB storage is not recognized. How to fixIt can only recognize Flash type USB storages that supports USB 1.1 and 2.0version with FAT16 , FAT32 , NTFS format.- exFAT format is not supported.- Only some models support USBexternal hard ...
SymptomRemote control doesn’t work. How to fixIf the battery runs out or if it is due to bad contact, you need to replacethem. Be careful with the +,- position when you replace it. It may be due to the obstacles blocking the receiver.Please...
Auto Reverse doesn't workSymptomAuto Reverse doesn’t work.How to fixCheck if it is auto-reverse-featured and select tape mode. Auto Reverse Mode ① Auto stop after playing one side② Auto stop after playing auto reverse one time ③ Autostop af...
Please be informed that LG Service Centre will be closed at 12.30pm on New Year’s Eve, 31 December 2020, Thursday.
We will resume normal operations on 2 January 2021, Saturday.
We apologize for any inconvenience caused.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.