We regret the trouble you have experienced with this microwave oven. The description provided suggests that there could be a problem with the heating component of the machine. The unit will likely require service. To make service arrangements, you may either contact our Customer Interactive Center at 800-243-0000, or you can check our Repair Provider Lookup on our website, at http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp.
Date published: 2017-08-16