At a Glance
If a container placed in the refrigerator is slightly open, food may have leaked from the container.
If you put hot food in the refrigerator right away, it may encounter the cold air in the refrigerator and generate condensed water.
Water may form if the refrigerator door is not fully shut during the summer.
If there is a trace of water or ice in the bottom of the freezer compartment, it may be a symptom that the drain is blocked, and defrosted water that usually goes into the drain tray has flowed into the freezer department instead.
If there is water pooled or ice in the multi-purpose drawer under the vegetable drawer of a 4-door refrigerator, it may be a symptom that the drain is blocked, and defrosted water that usually goes into the drain tray has flowed into the refrigerator compartment instead.
Is there any trace of liquid dripping from moist food or from a container?
Put moist food or food in a liquid state in sealed containers to store them in the refrigerator.
Cool hot food before placing it in the refrigerator.
As condensed water or frost may form if you put too much food in the refrigerator or outside air gets in because you changed the position of shelves, make sure to fully shut the refrigerator door.
Wipe condensation or frost away with a warm dishtowel.
Is there is a trace of water or ice in the bottom of the freezer/refrigerator department?
1. If you have an extra refrigerator, store your excess food in it.
2. Pull out the power cord of the product.
3. With the refrigerator/freezer door fully open, the ice (frost) will melt after approximately one day in summer and three days in winter.
4. When the ice has melted completely, water will have drained normally into the drain tray.
※ If you are worried about food inside the refrigerator, we recommend requesting a service visit in order to have the refrigerator checked by a service technician.
This guide was created for all models, so the images or content may be different from your product.