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Works with Voice Assistant

Making it easy to control your LG appliances with your voice.
It's always on - just ask for home monitoring, remote control and more.

    1. Before you begin.

      Make sure you have registered your appliances in LG SmartThinQ app. Download the app on Google Play or Apple Play Store.

    2. Link LG SmartThinQ to Google Assistant.

      There are two ways to link your LG SmartThinQ account to Google Assistant.

      with Google Home

      1. Say "Ok Google, talk to LG" to Google Home.
      2. Open Google Home app.
      3. Select "Link to LG" in Discover tap.
      4. Sign in with LG SmartThinQ account.

      with Google Assistant app

      1. Open Google Assistant app
      2. Type or Say "Talk to LG”
      3. Select "Link LG to Google”
      4. Sign in with LG SmartThinQ account.
    1. Washer

      Check Remaining Cycle Time

      • "Ok Google, talk to LG to check remaining time of washer."
      • "Ok Google, talk to LG to give me status of washing."

      Turn On/Off

      • "Ok Google, talk to LG to turn on/off washer."
      • "Ok Google, talk to LG to start/stop washing."

    2. Dryer

      Check Remaining Cycle Time

      • "Ok Google, talk to LG to check remaining time of dryer."
      • "Ok Google, talk to LG to give me dryer status."

      Turn On/Off

      • "Ok Google, talk to LG to turn on/off dryer."
      • "Ok Google, talk to LG to start/stop drying."

    3. Refrigerator

      Set Temperature (Range : 33℉~46℉ for Fridge, -6℉, -4℉~6℉, 8℉ for Freezer)

      • "Ok Google, talk to LG to set fridge temperature to 35 degrees."
      • "Ok Google, talk to LG to increase/decrease freezer temperature by 1 degree."

      Ice Plus On/Off

      • "Google, talk to LG to turn on/off ice plus of refrigerator."

      Fresh Air Filter On (Set to power)

      • "Ok Google, talk to LG to turn on fresh air filter of refrigerator."

      Check Temperature

      • "Ok Google, talk to LG to check temperature of refrigerator."
      • "Ok Google, talk to LG for temperature of refrigerator"

    4. Air Conditioner

      Turn on/off

      • "Ok Google, talk to LG to turn on/off air conditioner."
      • "Ok Google, talk to LG to start/stop air conditioner."

      Set Temperature

      • "Ok Google, talk to LG to set air conditioner temperature to 65 degrees."
      • "Ok Google, talk to LG to increase/decrease air conditioner temperature by 2 degrees"

      Set Fan Speed (Range : High, Medium, Low)

      • "Ok Google, talk to LG to set air conditioner to high fan speed."
      • "Ok Google, talk to LG to change air conditioner fan speed to medium."

      Check Temperature

      • "Ok Google, talk to LG to check temperature of air conditioner."
      • "Ok Google, talk to LG for temperature of air conditioner."

    5. Robot Cleaner

      Check Status

      • "Ok Google, talk to LG to check status of robot cleaner."
      • "Ok Google, talk to LG to give me cleaning status."

      Turn On/Off

      • "Ok Google, talk to LG to turn on/off robot cleaner."
      • "Ok Google, talk to LG to start/stop cleaning."

      Charge Battery

      • "Ok Google, talk to LG to charge robot cleaner."
      • "Ok Google, talk to LG to return robot cleaner to the station."

    6. Air Purifier

      Check Air Quality Level

      • "Ok Google, talk to LG to check air quality level."
      • "Ok Google, talk to LG to give me indoor air quality."

      Turn On/Off

      • "Ok Google, talk to LG to turn on/off air purifier."
      • "Ok Google, talk to LG to start/stop air purifier."

      Set fan Speed (Range : High, Medium, Low, Auto)

      • "Ok Google, talk to LG to set air purifier to high fan speed."
      • "Ok Google, talk to LG to change air purifier to low fan speed."

    7. Range

      Check Remaining Cook Time

      • "Ok Google, talk to LG to check remaining time of range."
      • "Ok Google, talk to LG how much time left on range."

      NOTE: After you unlink LG, you won't be able to control LG appliances with Google Assistant.

      Unlink LG with Google Assistant app

      1. Open Google Assistant app
      2. Select "Assistant Directory” button at the top right
      3. Select "LG" in the directory list (under home control)
      4. Select the "Unlink” button under account status
      5. Confirm "Unlink”
      1. Download LG SmartThinQ app.
      2. Sign in with LG account (Note : If you don’t have LG account, create account and sign in).
      3. Select "Register” and complete the process.
    1. The following LG appliance models with LG SmartThinQ logo are compatible with Google Assistant:

      APPLIANCE MODEL
      Washer WM9500, WM9000, WM500
      Dryer DLEX9500K, DLEY1901KE, DLEX9000V(W), DLGX9001V(W), DLEX5000V(W), DLGX5001V(W)
      Refrigerator LUPXS3186N, LUPXC2386N
      Air Conditioner LAN120HYV1
      Robot Vacuum Cleaner CR5765GD, CR3365RD, CR3465BB
      Air Purifier AM501YWM1
      Range LUTD4919SN
    2. LG SmartThinQ with Google Assistant supports Google Home, Android OS 6.0 or later, and iOS 9.1 or later.

      (Note: The language on the phone must be set to English/US.)

    3. No. Google Assistant can connect to the LG appliance which was last used. For best results, use the general product type rather than the nickname. For example, say "air conditioner” rather than "living room a/c.”

    4. No. You can use voice controls with one device of each product type, using the LG SmartThinQ app with Google Assistant. If you register two air conditioners in the SmartThinQ app, you can only use voice controls with the air conditioner which was last used.

    5. Some LG SmartThinQ functions are not supported through voice control. For example, you cannot turn a range on/off with a voice command yet.

    6. Your product is not supported by LG SmartThinQ or is not registered in the app.

    7. If you have any questions about LG with Google Assistant, please email us at lgcustomersupport@lge.com

    1. Before you begin.

      Make sure you have registered your appliances in LG SmartThinQ app. Download the app on Google Play or Apple Play Store.

    2. Enable Skill.

      1. Open Alexa app
      2. Select “Skills" from the Menu
      3. Search for "LG SmartThinQ"
      4. Select Skill you would like to enable
        For Smart Home Skill, select "LG SmartThinQ - Smart Home"
        For Custom Skill, select "LG SmartThinQ"
      5. Select "Select Enable"
      6. Sign in with LG SmartThinQ account
    3. Discover Devices.

      When you enable Smart Home Skill (LG SmartThinQ - Smart Home), begin "Discover devices" to complete the setup. There are two ways to complete the process.

      Using Alexa app

      1. Open Alexa app
      2. Select "Smart Home" from the Menu
      3. Select "Devices"
      4. Select "Discover"

      Using Amazon Echo

      1. Say "Alexa, Discover devices" to your Echo device

      After the discovery, you can control LG appliances with your voice.

    Smart Home Skill: LG SmartThinQ - Smart Home

    Note: Name of device type needs to replace as the product nickname.

    1. Air Conditioner

      Check Current/Target Temperature

      • "Alexa, check current/target temperature of air conditioner."
      • "Alexa, what's current/target temperature of air conditioner."

      Turn On/Off

      • "Alexa, turn on air conditioner."
      • "Alexa, turn off air conditioner.

      Set Temperature

      • "Alexa, set air conditioner to 65 degrees."
      • "Alexa, increase air conditioner by 2 degrees."

      Robot Cleaner

      Turn On/Off

      • "Alexa, turn on robot cleaner."
      • "Alexa, turn off robot cleaner."

      Air Purifier

      Turn On/Off

      • "Alexa, turn on air purifier."
      • "Alexa, turn off air purifier.
    2. Custom Skill: LG SmartThinQ

      Note : You can also say "Alexa, ask LG to help" directly to check more example sentences.

    3. Washer

      Check Remaining Cycle Time

      • "Alexa, ask LG to check remaining time of washer."
      • "Alexa, ask LG to give me status of washing."

      Turn On/Off

      • "Alexa, ask LG to turn on/off washer."
      • "Alexa, ask LG to start/stop washing."

    4. Dryer

      Check Remaining Cycle Time

      • "Alexa, ask LG to tell me remaining time of dryer."
      • "Alexa, ask LG to give me dryer status."

      Turn On/Off

      • "Alexa, ask LG to turn on/off dryer."
      • "Alexa, ask LG to start/stop drying."

    5. Refrigerator

      Set Temperature (Range : 33℉~46℉ for Fridge, -6℉, -4℉~6℉, 8℉ for Freezer)

      • "Alexa, ask LG to set fridge temperature to 35 degrees."
      • "Alexa, ask LG to increase/decrease freezer temperature by 1 degree."

      Ice Plus On/Off

      • "Alexa, ask LG to turn on/off ice plus of refrigerator."

      Fresh Air Filter On (Set to power)

      • "Alexa, ask LG to turn on fresh air filter of refrigerator."

      Check Temperature

      • "Alexa, ask LG to check temperature of refrigerator."
      • "Alexa, ask LG for temperature of refrigerator."

      Check Status (including temperature and water filter status)

      • "Alexa, ask LG to check status of refrigerator."

    6. Air Conditioner

      Turn on/off

      • "Alexa, ask LG to turn on/off air conditioner."
      • "Alexa, ask LG to start/stop air conditioner."

      Set Temperature

      • "Alexa, ask LG to set air conditioner temperature to 65 degrees."
      • "Alexa, ask LG to increase/decrease air conditioner temperature by 2 degrees."

      Set Mode (Range : Cool, Dry)

      • "Alexa, ask LG to set air conditioner to cool mode."
      • "Alexa, ask LG to change air conditioner to dry mode."

      Set Fan speed (Range: High, Medium, Low)

      • "Alexa, ask LG to set air conditioner to high fan speed."
      • "Alexa, ask LG to change air conditioner fan speed to medium."

      Check Temperature

      • "Alexa, ask LG to check temperature of air conditioner."
      • "Alexa, ask LG for temperature of air conditioner."

    7. Robot Cleaner

      Check Status

      • "Alexa, ask LG to check status of robot cleaner."
      • "Alexa, ask LG to give me cleaning status."

      Turn On/Off

      • "Alexa, ask LG to turn on/off robot cleaner."
      • "Alexa, ask LG to start/stop cleaning."

      Charge Battery

      • "Alexa, ask LG to charge robot cleaner."
      • "Alexa, ask LG to return robot cleaner to the station."

    8. Air Purifier

      Check Air Quality Level

      • "Alexa, ask LG to check air quality level."
      • "Alexa, ask LG for indoor air quality."

      Turn On/Off

      • "Alexa, ask LG to turn on/off air purifier."
      • "Alexa, ask LG to start/stop air purifier."

      Set Fan Speed (Range : High, Medium, Low, Auto)

      • "Alexa, ask LG to set air purifier to high fan speed."
      • "Alexa, ask LG to change air purifier to low fan speed."

    9. Range

      Check Remaining Cook Time

      • "Alexa, ask LG to check remaining time of range."
      • "Alexa, ask LG how much time left for cooking."

      Stop Cooking

      • "Alexa, ask LG to stop range."
      • "Alexa, ask LG to turn off range."

    10. Dishwasher

      Check Status

      • "Alexa, ask LG to check status of dishwasher."
      • "Alexa, ask LG for status of dishwasher.”

      NOTE: After you disable the LG SmartThinQ skill, you won't be able to control LG appliances with Amazon Alexa.

      Disable Smart Home Skill (LG SmartThinQ - Smart Home)

      1. Open Alexa app
      2. Select “Smart Home” from the Menu
      3. Select “Smart Home Skill” under “Configure Smart Home”
      4. Select “Disable” on the right side of skill name “LG SmartThinQ - Smart Home”
      5. Select “Disable skill”

      Disable Custom Skill (LG SmartThinQ)

      1. Open Alexa app
      2. Select “Skills" from the Menu
      3. Select “Your Skills” at the right top
      4. Select “LG SmartThinQ” skill
      5. Select "Disable skill“
      1. Download LG SmartThinQ app
      2. Sign in with LG account (Note : If you don’t have LG account, create account and sign in)
      3. Select "Register” and complete the process.
    1. LG SmartThinQ - Smart Home Skill is in Smart Home Skill type which you can ask Alexa to control devices. For example, "Alexa, turn on air conditioner.” This skill supports 3 device types (Air Conditioner, Robot Cleaner, Air Purifier) to control.

      LG SmartThinQ Skill is in Custom Skill type which you can ask LG through Alexa to control devices. For example, "Alexa, ask LG to turn on air conditioner.” This skill supports 8 device types (Washer, Dryer, Refrigerator, Air Conditioner, Robot Cleaner, Air Purifier, Range, Dishwasher) to check status and control with more features than LG SmartThinQ - Smart Home.

    2. The following LG appliance models with LG SmartThinQ logo are compatible with Amazon Alexa:

      APPLIANCE MODEL
      Washer WM9500, WM9000, WM5000
      Dryer DLEX9500K, DLEY1901KE, DLEX9000V(W), DLGX9001V(W), DLEX5000V(W), DLGX5001V(W)
      Refrigerator LUPXS3186N, LUPXC2386N, LNXC23766D, LNXC23726D, LMXS30776, LMXC23746
      Air Conditioner LAN120HYV1
      Robot Vacuum Cleaner CR5765GD, CR3365RD, CR3465BB
      Air Purifier AM501YWM1
      Range LUTD4919SN
      Dishwasher LUDP8997SN
    3. Yes, if you enable Smart Home Skill (LG SmartThinQ - Smart Home), you can use product nickname to control. To check the list of discovered device, open Amazon Alexa app and go to ‘Menu > Smart Home > Devices.’

      No, if you enable Custom Skill (LG SmartThinQ), it can connect to the LG appliance which was last used. For best results, use the general product type rather than the nickname. For example, say "air conditioner” rather than "living room a/c.”

    4. Yes, if you enable Smart Home Skill (LG SmartThinQ - Smart Home), you can use voice control with multiple devices in same product type.

      No, if you enable Custom Skill (LG SmartThinQ), you can use voice controls with one device of each product type. If you register two air conditioners in the SmartThinQ app, you can only use voice controls with the air conditioner which was last used.

    5. Some LG SmartThinQ functions are not supported through voice control. For example, you cannot turn a range on/off with a voice command yet.

    6. Your product is not supported by LG SmartThinQ or is not registered in the app.

    7. If you have any questions about LG SmartThinQ with Amazon Alexa, please email us at lgcustomersupport@lge.com