About Cookies on This Site

We use cookies, including cookies from third parties, to enhance your user experience and the effectiveness of our marketing activities. These cookies are performance, analytics and advertising cookies, please see our Privacy and Cookie policy for further information. If you agree to all of our cookies select “Accept all” or select “Cookie Settings” to see which cookies we use and choose which ones you would like to accept.

Cookies Setting
Absolutely Necessary Cookies
These are cookies that are absolutely essential to running a website. This category of cookies cannot be disabled.
Functional Cookies
These cookies are used to provide you with convenient functions, such as product reviews and product video playback, during your web browsing, they also enable interaction with social media accounts.
Social media
Connect with your social channels to share LG Technology with friends for example on Facebook and Twitter.
Analytics Cookies
These cookies allow our website to keep improving functions through website traffic analysis and to suggest personalized content for you.
Advertising Cookies
These cookies enable us to show you ads and other content that we think is most attuned to your interests and digital behavior.
LG CareQ™ Concierge Program

LG CareQ™ Concierge Program


LG CareQ™ Concierge Program

Extended service coverage to protect your investment in commercial displays used in hospitality,

healthcare, and digital signage

Maximize your investment through the LG CareQ™ Concierge Program

Introducing the LG CareQ™ Concierge Program, setting a new benchmark for commercial display service. This program covers commercial-grade displays and TVs, ensuring optimal performance and longevity. LG is committed to offering innovative, comprehensive service solutions tailored to the specific needs of your business. This program provides extended repair services and upgrade options, ensuring that your LG commercial products continue to perform at their best.

Download PDF

Advantages of LG CareQ™ Concierge Program

Protection for Peace of Mind

Complete peace of mind with total product protection

Affordable Protection, Maximum Value

Get extended coverage at competitive prices tailored to your needs

Extra Protection

Up to 3 years of extended parts and labor protection

Certified Technicians

Authorized service technicians for professional support

Easy Warranty Service

Hassle free repairs and swaps for all units which meet the in- warranty criteria

Seamless Shipping & Handling

Hassle-free shipping and handling services

White-Glove Removal & Installation

White-glove service, including removal of the defective unit and re-installation of a functional display

Flexible Onsite Swap Options

24hr/48hr/Custom* Onsite swap options to minimize downtime

Custom Options

Customized options are available to suit your specific needs*

*For custom options, please contact your Key Account Manager.

**Click here to view the full Terms & Conditions.

Advantages of LG CareQ™ Concierge Program

Table Caption
Plan OptionsCommercial TVDigital Signage & Video WallHospitality TV & HealthCare TVDesktop Monitor & LaptopMedical Monitor
Commercial TV
Commercial TV
Digital Signage & Video Wall
Digital Signage & Video Wall
Hospitality TV & HealthCare TV
Hospitality TV & HealthCare TV
Desktop Monitor & Laptop
Desktop Monitor & Laptop
Medical Monitor
Medical Monitor
Extended Service Term4yr/5yr Total Coverage4yr/5yr Total Coverage4yr/5yr Total Coverage4yr/5yr Total Coverage4yr/5yr Total Coverage
Advance ExchangeStandard 3YRNAStandard 3YRNAStandard 3YR
White Glove Swap24hr/48hr/Custom24hr/48hr/Custom24hr/48hr/CustomComing SoonNA
Browse ProductsBrowse ProductsBrowse ProductsBrowse ProductsBrowse Products
Need to Contact Us?

Need to Contact Us?

Need to Contact Us?

For all LG Support enquiries, issues or questions, please call our LG Representatives at 1-855-286-2456.