LG Help Library: YouTube video playback pauses when switching Apps | LG Canada
Skip to Contents
Close

Help Library

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

YouTube video playback pauses when switching Apps

  • Troubleshooting - Applications
  • YouTube - Linking Account, Specifications & General Operation
  • Operation
  • TVs

CONTENT PLAYBACK AUTOMATICALLY PAUSES WHEN PUT IN BACKGROUND


While streaming YouTube video content on webOS 3.5 Smart TV, users can switch App by pressing Home button or Settings option resulting in YouTube content automatically pausing in the background.


 Overview

Previously, anytime users would leave YouTube App while content was still streaming to access another App service or configure TV settings, the content would keep playing in the background. Returning to the YouTube App to resume streaming would obviously be executed with a gap missing.

The “Screen Off” feature that was being utilized to stream YouTube music in the background leaving the screen black is no longer operational.

“Settings > All Settings > PICTURE > Energy Saving > Screen Off”.

This is an intentional change in the customer’s Scene Use according to the service user experience policy change made by Google.


 Troubleshooting

To resume streaming YouTube content where you left off, simply launch the app again and click the Play button on the remote controller or in the app.

       YouTube Video Streaming                                           Video playback pauses                                     Press PLAY to resume streaming



Article Feedback

Q1. Overall, how satisfied were you with the usefulness of this information?
Q1-1. Why were you dissatisfied withthe usefulness of this information?

Characters left : 500 / 500

LG Product Service and Support

Get your questions answered about product setup, use and care,
repair and maintenance issues. We can help.