Help Library

Topic

  • Document Contents
    Troubleshooting
    Disabling DEMO mode on flat panel display
    1.Customer expresses concerns about television operating in demonstration mode. 2.Have customer press HOME button on remote controller. 3.For NetCast type Smart TV products, select SETUP button underneath Live TV card,press ENTER. 4.TV On-...
  • Document Contents
    Troubleshooting
    No Picture / No Video / Black Screen / Snowy Screen
  • Document Contents
    Operation
    Picture Size or Aspect Ratio
    PICTURE SIZE OR ASPECT RATIOThere are several different ways to adjust the picture size depending on whattype of devices are connected to the television. This is generally corrected byselecting the appropriate aspect ratio of the TV. Access...
  • Document Contents
    Operation
    How to find the MAC address
  • Document Contents
    Operation
    No Channels Found
  • Document Contents
    Operation
    On-screen menu option greyed out
    GREYED OUT OPTION FROM ON-SCREEN MENUWhile setting up your television and tweaking picture quality on-screen menuoptions to optimize viewing entertainment, you may stumble onto unresponsivefeature or functionality as they show up “greyed ou...
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