Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

Drum does not spin, spin cycle is loud or starts and stops

  • Troubleshooting
Drum does not spin, spin cycle is loud or starts and stops Click Here for Audio Description Video for Visually Impaired
Show Script
[Logo] LG Makes It Easy [Title]

Drum does not spin, spin cycle is loud or starts and stops

[Narrator]


  • Drum does not spin, spin cycle is loud or starts and stops, UE error code. Front Loading Washer.

  • If the laundry I the drum is not evenly distributed, the drum may tilt while rotating at high speeds during the spin cycle, resulting in excessive vibration and noise.

  • To avoid damage, the washer is designed with an automatic unbalance correction function which attempts to redistribute the clothes if it senses an unbalanced load during high-speed spin cycles.

  • During this process, the washer may reverse the spin direction repeatedly to evenly distribute the load.

  • The drum then starts spinning slowly and gradually speeds up.

  • If an unbalanced load is still detected, the drum stops spinning and repeats the process until the load is evenly distributed.

  • The spin cycle may be noisy when this occurs, and it may seem like the spin cycle is not working properly.

  • Note: the time shown may vary by model and cycle.

  • The remaining time in the display may stay the same while the unbalance is being corrected, or a UE error code may be displayed.

  • The automatic unbalance correction is normal and helps to prevent damage to the appliance.

  • So you don't have to worry about these sounds when using the product.

  • Unbalanced loads may be caused by washing large or bulky items, a small load or single mesh bag, pillows, floor cushions, electric blankets, or rubber mats.

  • In some cases, adding a couple of towels to the load can make the spin cycle run more smoothly.

  • When washing large load like blankets or quilts, the items may be too heavy to spread out evenly in the drum.

  • Wash bulky items like blankets individually, and add a few towels to help balance the load.

  • Choose the bulky or bedding cycle*, and don't fold or roll up the blanket when loading it in the washer.

  • Note: the name of the appropriate cycle may vary by model.

  • To wash bulky pillows and floor cushions, remove the inserts first and wash the covers only.

  • Do not place carpets and floor mats, electric blankets, or rubber mats in the washer.

  • Do not use the washer for waterproof items or bulky items that are heavier on one side than the other.

  • Washing a small load, or loading items in mesh wash bags, can cause difficulties because the load cannot distribute itself evenly around the drum during the spin cycle.

  • Adding a couple of towels to the load will help keep it balanced during the spin cycle.

[Logo] LG: Life's Good [LG Audio Tone]
*Required question

Related Help Library

See more