Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

[LG Air Purifier] The display keeps turning off

  • Troubleshooting

Learn more about it.

When the Sleep mode/Sleep Timer function is turned on, the entire status display except for the Sleep button will turn off so that it does not disturb your sleep.

→ With the Sleep mode turned on, the display is fully activated when you operate other functions, and when the operation is over, all status display and button functions except the Sleep button are turned off.

Try this:

Check the power.

→ If the power doesn't turn on, unplug the air purifier and plug in another product to see if it comes on.

Please check if the Sleep mode/Sleep Timer function is turned on.

→ If the Sleep mode/Sleep Timer function is on, please turn it off.

Sleep icon / Sleep Timer icon
Turning off Sleep mode/Sleep Timer function
Sleep function: Turn it off by pressing Sleep button one more time.
Sleep Timer function: With the Sleep Timer turned on, keep pressing the button to turn off the Sleep Timer.
Does the screen turn off along with the PuriCare 360 Clean Booster motion?

→ It could be due to improper contact inside the product.

We recommend you select a date and time in [Book a visiting service] and apply for the service.

Do you need more help?

Use the [e-mail inquiry / phone consultation reservation] menu on the customer support menu of LG Electronics homepage.
[Book a visiting service] provides accurate diagnosis and inspection by a professional service manager.

This content was created for common use and may contain different images or information from the purchased product.
*Required question

Related Help Library

See more