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webOS TV – Universal remote controller setup

  • Operation

Using Universal Remote Controller

By pairing your set-top box with your AI remote control (Magic remote control) and enabling the integrated remote control function,
you can conveniently operate both the TV and set-top box using a single remote control.
In 2019 WebOS 4.5 or later, when a set-top box is connected to the HDMI port, the integrated remote control is automatically configured.
If it is not configured automatically, you can manually set the integrated remote control in the Settings menu.
You can follow the on-screen instructions to set the integrated remote control.

Try this

How to set an integrated remote control manually

If the universal remote control has not been set automatically, you can set it up manually. The detailed settings may differ by model.
Please consult the user manual available under Customer Support on LG Electronics' website for more information.

[2023 WebOS23], [2022 WebOS22] and [2021 WebOS6.0]


  1. Press the [External Input] button on your AI remote control and select the HDMI port to which your set-top box is connected.
    Select [Universal Control Settings] at the top of the Select Input Mode screen to display the Universal Control Settings screen.
    selecting universal control settings by pressing external input on the remote control
  2. On the [Universal Control Settings] screen, identify the HDMI port to which your set-top box is connected and select [Manage Settings].
    running universal control settings
  3. Select [Manage Settings].
  4. Select [Set-top Box] from the external device list and then press [Next].
  5. Check if the address displayed on the screen is correct and select [Next].If the locale information is not correct, select [Change Locale] to edit the details.
  6. Select your set-top service provider and press [Next]. If your service provider is not on the list, select [More] to display additional service providers and select your provider.
  7. When the test screen appears, select [Next].
  8. Select [Finish] to complete the integrated remote control setup process.

[2020 WebOS 5.0], [2019 WebOS 4.5]


  1. Press the [External Input] button on your AI remote control and select the HDMI port to which your set-top box is connected.
    Select the Device Connector button at the top of the Select Input Mode screen to display the Universal Control Settings screen.
    selecting device connector
  2. When the [Universal Control Settings] screen appears, make sure that your set-top box is positioned properly without any obstructions blocking the signal reception.
    Then, proceed by selecting [Next].
  3. Select [Set-top Box] from the external device list and then press [Next].
  4. Select the HDMI port to which your set-top box is connected and press the [Next] button.
  5. Check if the address displayed on the screen is correct and select [Next].
    If the locale information is not correct, select [Change Locale] to edit the details.
  6. Select your set-top service provider and press [Next].
    If your service provider is not on the list, select [More] to display additional service providers and select your provider.
  7. Select [Next] to proceed to the [Test Remote Control] screen to test the integrated remote control functions.
  8. Press the [Test] button on the screen and check if the set-top box screen on the right is working properly.
    If the set-top box screen works properly, press [Yes] to proceed to the next screen.
  9. On the [Device Settings Summary] screen, check the information you have configured and press the [Finish] button.
Note
  • This feature can only be used with the Magic Remote.
  • You can purchase the Magic Remote separately if it is not provided.
  • Some models may not be supported.
  • When changing settings on a device, make sure it is powered on first.
  • To set up a universal remote control with the latest information, connect to the network and accept the User Agreements.
  • The manual setting feature for universal remote control is not supported for any game console.
  • Some buttons may not work depending upon the model of the external device.
  • Point the Magic Remote at the device you want to control. Make sure that there are no objects in front of the device to ensure that the remote controller signal is well received.

Setting integrated remote control automatically

When you set up the universal remote control, you can control the peripherals (Blu-ray/DVD player, home theater, set-top box, etc.) with the Magic Remote rather than using their dedicated remote controls.

  1. Turn on the TV and press the [Settings] button on your TV remote.
  2. Select [All Settings] in the [Settings] menu.
  3. Select [Connection] → [HDMI Device Connection].
  4. Set [Auto Device Setup] to On.
  5. When you connect a set-top box to the HDMI port, the integrated remote control is automatically configured.
    Once the integrated remote control is set, a notification appears on the top right of the screen, indicating that the integrated remote control has been set up.
Setting integrated remote control automatically in different WebOS versions

[2022 WebOS22] and [2021 WebOS 6.0] Devices are automatically discovered and configured when they are connected to your TV.

[2020 WebOS5.0] Press the setting button on the TV remote and select [All Settings] → [Connection] → [Device Connection] → [Auto Device Setup].

[2019 WebOS4.5] Press the setting button on the TV remote and select [All Settings] → [Connection] → [HDMI Device Connection] → [Auto Device Setup].

Note
  • It may take several seconds to complete setting-up universal remote controller.
  • For some models, you can set the universal remote controller only after converting to an input of a connected device.
  • Depending on the connected device, the automatic setting feature for universal remote controller (automatic device connection) may not be supported.

Turning on my set-top box with integrated remote control

AI remote controls were renovated as of 2021. Learn about the changes and how to configure the integrated remote control to turn on your set-top box.

What’s new in AI Remote Control of 2021


The Magic remote controls of 2021 no longer provide the set-top power button.
Accordingly, changes have been made to the method used to turn on the set-top box with the remote control.

An image showing changes in remote controls produced after 2021

How to turn on the set-top box using the AI remote control


If you are prompted with the “Would you like to turn on the set-top box?” message and press “Yes” but the set-top box is not turned on, the screen may show a “No Signal” message.

set-top box power off notification window

If you encounter this problem, press the [More Actions] key to display the following screen with the cursor.
If you press [Power], your set-top box should turn on.

selecting Power from More Features menu
Wait! Find out more
When pressing [Power], make sure that your AI remote control is facing the set-top box.
*Required question

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